Technical Support Keeps Your Practice Running Smoothly

As a Visual-Eyes client you have access to our excellent technical support team. To ensure your experience with our software is positive, we provide you with a number of support options.

Our Support Team Offers:

Inbound technical support call centre during business hours, Monday through Friday
24-hour emergency response, even on weekends and holidays
Submit requests electronically by emailing [email protected]

Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

The biggest advantages of Visual-Eyes are the continued reliability, the user-friendly interface, and efficiency within the exam module. We benefit from consistency among our ODs on exam charting, practice statistics, administration, and invoicing; all within one system. Visual-Eyes has integrated all aspects of patient care and practice management for our office.

Dr. Lisa Scharf
Armstrong Optometry

I’ve tried a couple other EMR systems at other clinics and VE is the easiest and most straight forward to use.

Sarah Freiburger
Eye Q Optometry

One stop shopping – Visual-Eyes does everything to organize our client information and process our jobs for the lab. Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly.

Melanie Elmslie, Office Manager
Just 4 Eyes Inc.

Practice management software that is rock solid dependable.

Dr. Mike Cobean, Optometrist
Eye Associates of North Bay