The Team Behind
Your Management Software
No matter who you are talking to at Visual-Eyes: Tech Support Agents, Practice Consultants or Developers we believe in people helping people. Our Alberta based teams are here to ensure efficient individualized support when you need it.
Our Success is Attributed to Our People
We have expanded from two people into a team of over 30 who are the heart and soul of our company. Each member of our group is dedicated to honesty, integrity and family values which results in the excellent quality and incredibly effective practice management solutions we offer today.
Administration Team

Anne Chong
CEO
Anne Chong
Anne is a graduate of the University of Toronto in the field of Engineering Science. To some degree, she has been with Visual-Eyes since its inception in 1996. As the company grew, so did her involvement. Initially, her responsibilities included bookkeeping and performing the odd programming task here and there. As time passed, her contribution evolved into what it is today.
Anne has become the backbone of the company, overseeing all aspects of essential day-to-day operations and collaborating with her team of talented managers. She is very proud of Visual-Eyes and its ability to make a difference in how a clinic operates.
We asked Anne…
“What do you do in your free time?”
When I am not working or spending time with my kids, I love to get lost in a book or spend time creating my newest quilt.
“What is your favorite place that you have travelled to?”
I love to travel and love many places for different reasons, but if I had to pick one place, it would be Japan. The culture is so different and interesting, and everyone is very polite.
“What skills or talents do you have that most people do not know about?”
I love being creative, particularity in sewing. I explore this mostly through various styles of quilts. Most people do not know that I also do couture sewing.

Nick Ranson
Operations Manager
Nick Ranson
Nick joined the Visual-Eyes team in June of 2022. Nick has a Harvard Certificate of Leadership Excellence in Leading Terms & Management Development, as well as a CompTIA A+ certification. Nick has gained years of experience through working as a Senior Management in Operations and Retail Sales. He currently holds the role of Operations Manager and his favourite part of Visual-Eyes is being with a passionate team that strives to improve our client’s efficiency through effective practice management.
We asked Nick…
“What inspires you?”
To see those around me grow and achieve success.
“If you were not working at Visual-Eyes, what would you be doing?”
I always wondered what it would be like to be a Lawyer. However, I feel my knowledge and passion for personal growth would be better utilized as a coach.
“What colour crayon would you be and why?”
Grey – things are almost always black and white, which combine to make one of the most beautiful shades in life (not to mention it is a shade I can see!).

Simone Johnston
Office Administrator
Simone Johnston
Simone joined the Visual-Eyes team in April 2016, as a member of the Administration department. Prior to joining our team Simone completed her Bachelor of Science Degree in Animal Biology from the University of Alberta.
She has become a vital member of the Visual-Eyes family and works hard to ensure that the office runs smoothly. Her coworkers describe her as the person who “puts out fires”. She is always prepared to find a solution to any problem. Previously, she had been working in retail and is happy with the transition to Visual-Eyes, as she enjoys her coworkers and that no two days in the office are ever the same.
We asked Simone…
“What skills or talents do you have that most people do not know about?”
Besides English, I have studied four other languages: French, Spanish, German, and Latin. Granted since I do not use them, I don’t remember much from them now.
“What inspires you?”
Being in nature or anything that utilizes my creativity.
“What is your favorite place that you have travelled to?”
Bimini, Bahamas. North Bimini is a tiny oval shaped island where you could walk its width in 5 mins and bike ride its length in 15 mins. I loved the color of the sand and water there, and enjoyed swimming in the ocean with wild dolphins.

Rachel Fiselier
Jr. Bookkeeper
Rachel Fiselier
Rachel initially began her role as an Administrative Assistant at Visual-Eyes in September 2021 after completing her Bachelor of Business Administration at Red Deer College. She has since transitioned into a bookkeeping role in an effort to continue expanding her knowledge and growing. The responsibility that comes with this vital role makes working at Visual-Eyes challenging and therefore a great learning environment according to Rachel.
We asked Rachel…
“What do you do in your free time?”
In my free time I enjoy being outdoors exploring and camping with family and friends. During the winter I am usually curled up by the fire, reading or doing puzzles.
“Where would be your favourite place to live and why?”
My favourite place to live would be anywhere in the country side! I love the country views, seeing all the wildlife, and the fresh country air.
“What is your favourite place that you have travelled and why?”
I am part Dutch and loved getting to explore Holland. I had the opportunity to meet some of my relatives and learn my family’s history. It was also fun to do lots of sightseeing and biking with family.

Irene Braun
Bookkeeper
Irene Braun
Irene joined the Visual-Eyes team in October 2021 as a Bookkeeper. Prior to joining our team, Irene kept busy with other jobs in administration and bookkeeping in a variety of companies such as manufacturing and mechanic. Due to her curiosity, Irene also delved in the world of psychology and completed psychology courses through the Athabasca University.
We asked Irene…
“What do you do in your free time?”
I have numerous hobbies including; woodworking, painting, and metalwork.
“What inspires you?”
Learning and life inspires me.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
A property with a hobby shop and accessories!

Kaelyn Yeager
Controller
Kaelyn Yeager
Kaelyn had worked in the accounting world for 15 years before starting at Visual-Eyes in November 2022. She has experienced many different industries including: healthcare, geosynthetics, and construction. Kaelyn has also completed accounting, marketing, finance, management, and economics courses at the JE Shaw School of Business at NAIT. Kaelyn’s favourite parts about working at Visual-Eyes are that no two days are ever the same, the environment is friendly and relaxed, there are tons of teambuilding activities, and that there are puppy dogs at work.
We asked Kaelyn …
“What inspires you?”
Kindness. It takes courage to be kind in today’s world when it is so easy to be dismissive and disconnected.
“What skills or talents do you have that most people do not know about?”
I have been an avid art lover and creator for most of my life; I have commissioned custom portraits and even sold some of my art in an art gallery when I was just 12 years old.
“What is your favourite place that you have travelled to and why?”
New Zealand, because LORD OF THE RINGS!!! I got to visit the Hobbiton set as it was being rebuilt to film The Hobbit trilogy and it was a bucket list moment. NZ is a GORGEOUS country with a vast array of climates and ecosystems, with a beautiful culture and people.
Software Development Team

John Morgan
Lead Developer
John Morgan
John is always striving to find the best ways to implement new features, which in turn facilitates a better service for new and existing clients. He has been with the organization since 2004 and has worked through many facets of the company including Technical Support, Training, Software Development, and Management.
John handles Project Management and is the lead Developer on the current version of Visual-Eyes, utilizing skills from his B. Tech in Computer Sciences. In his role, he takes pride in his ability to make people’s daily lives at work easier. He continues to seek growth both in the products we develop, and in his own personal career. John has graduated from the Dale Carnegie Effective Communication Human Relations/Skills for Success Course, as well as the Dale Carnegie Leadership Training for Managers Course. Most recently, he has also completed his Scrum Master Certification.
We asked John…
“What do you do in your free time?”
I spend time with my family, looking into cancer research, learning about evolutionary studies, writing music, and playing video games.
“What skills or talents do you have that most people do not know about?”
I am fairly good with Nun Chucks!
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would invest it and build a personal research lab/office.

Cameron Vohs
Developer
Cameron Vohs
Cam joined the Visual-Eyes family, for the most part, fresh out of school with a Bachelor of Science specializing in Computer Science from the University of Alberta. After a short stint as a freelance web developer, he began working at Visual-Eyes and has been here since 2009. He is a self-proclaimed “nerdy web guy”, but around here that only means he fits in perfectly. He started as a Technical Support Agent with the expectation of becoming a Software Developer.
We asked Cam…
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy enough musical instruments to fill an entire orchestra!
“Where would be your favorite place to live?”
On top of a mountain as long as I could get high speed internet.
“What skills or talents do you have that most people do not know about?”
I can solve a 12-sided Rubik’s cube.

Christopher Yee
Developer
Christopher Yee
Prior to Visual-Eyes, Christopher worked as an Independent App and Web Developer using his knowledge that was all self taught! He then joined our team in October 2019 with the Software Development department. He has found that the best part of working at Visual-Eyes is the friendly staff and being able to build software that helps our clients.
We asked Christopher…
“What do you do in your free time?”
I like reading, writing music, programming, and gaming.
“What skills or talents do you have that most people do not know about?”
I take part in handbell ensemble ringing.
“What colour crayon would you be and why?”
Glow in the dark blue because phosphorescence is fun!

Andrew Smith
Developer
Andrew Smith
Andrew came on board the Visual-Eyes team in September 2020, with a Bachelor of Science majoring in Computing Science (and minoring in Music) from the University of Alberta. He previously worked as a Software Developer intern for the City of Edmonton and the Government of Canada. One of the things he enjoys the most about working at Visual-Eyes is that there is interesting and challenging work paired with helpful, friendly coworkers.
We asked Andrew…
“What is your favourite place that you have travelled to?”
Lake Coeur d’Alene in Idaho. My family and I rented a cabin on the lake every summer when I was a kid, so it holds many fond memories for me and it’s a very beautiful lake!
“What skills or talents do you have that most people do not know about?”
I’ve played piano since the 3rd grade, and am currently learning how to play both the guitar and accordion.
“If you were not working at Visual-Eyes, what would you be doing?”
I’d probably be involved with software development of some kind for the government.

Zhentao Lei
Developer
Zhentao Lei
Zhentao joined the development team at Visual-Eyes in February 2022 as a Junior Application Developer. He moved to Edmonton from Beijing to pursue his education. Zhentao got his Bachelor of Science, majoring in Computer Science at the University of Alberta. Now, Zhentao is the go-to person for catching and fixing bugs in our software! He says that Visual-Eyes is great because of the friendly and knowledgeable staff.
We asked Zhentao…
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
Buy oil futures and rent a Ferrari for a month.
“Where would be your favourite place to live and why?”
Beverly Hills because if I could afford to live there, then I could afford to buy a Ferrari.
“If you were not working at Visual-Eyes, what would you be doing?”
If I wasn’t working as an app developer at Visual-Eyes I would be working as a web developer or quality assurance analyst.
Web Development Team

Thomas Condon
Developer
Thomas Condon
Thomas, or Toss as we call him at the office, joined the Visual-Eyes team in June of 2017. He joined us after completing his Bachelor of Science in Software Engineering from the University of Calgary, and working in a warehouse at the Calgary International Airport. Thomas was hired into the Web Development department and continues to thrive there today. He enjoys having the opportunity to help build solutions to complex problems on a daily basis.
We asked Toss…
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would go on a vacation to Japan, buy a house, and invest the rest in old video games and comic books.
“Where would be your favorite place to live?”
Someplace cool, quiet, and isolated, but with a good internet connection.
“What inspires you?”
The satisfaction of a job well done!

Eli Turkmani
Developer
Eli Turkmani
Eli joined Visual-Eyes in August 2018 as part of the Web Development team. After completing his Bachelor of Science with a Computer Science Major from the University of Calgary, Eli was excited to leave his previous work at grocery shops behind, and join a fun and professional work environment. Eli’s favourite part of working at Visual-Eyes is that the staff keep every day fun and interesting!
We asked Eli…
“What do you do in your free time?”
When I have free time, I enjoy playing video games, listening to audio books, and taking extra-long naps!
“What skills or talents do you have that most people do not know about?”
Most people do not know that I am actually pretty good at renovating houses.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
If I had one million dollars to spend, I would pay off all of my debt and buy a house in Kelowna.

Kirsten Kwong
Developer
Kirsten Kwong
Kirsten joined the Web Development team at Visual-Eyes in September 2020. She has a Bachelor of Science in Computing Science from the University of Alberta and in the past, she has worked in retail, restaurants, and as a Software Developer intern. Her favourite thing about working for Visual-Eyes is that there is lots to learn, and that everyone is friendly and helpful.
We asked Kirsten…
“What do you do in your free time?”
I like to sleep, read fantasy books, or draw in my down time.
“Where would be your favourite place to live?”
Somewhere warm, but not too warm.
“What is your favourite place that you have travelled to?”
I haven’t travelled very much, but I think that Vancouver is nice; it has great food!

Robbie Karg
Developer
Robbie Karg
Robbie came on board the Visual-Eyes team in March 2022, with a Bachelor of Science in Computer Science from the University of Calgary. Before joining our team, Robbie already had a fair share of developing web applications such as a library management system, social media, and even a web version of a board game! He is able to use the skills he acquired through his past web projects to help improve and maintain the web component of Visual-Eyes including Visual Book, Visual Care, and Visual Forms.
We asked Robbie…
“What do you do in your free time?”
I love spending time with family, playing all sorts of video games, and going to watch movies in the theatres.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
A house, a car for me, a car for my wife, a gaming pc, and I would probably buy a bunch of gifts for friends and family with whatever is left.
“What skills or talents do you have that most people do not know about?”
I am not sure if it is a skill or a talent, but I have a lazy eye! This just means my eye spends a lot of time disobeying me and drifting to the left.
Quality Assurance Team

Mark Mierau
Lead Quality Assurance Analyst
Mark Mierau
Mark has over 15 years’ experience working with Visual-Eyes products. He currently leads the Quality Assurance team and helps organize and execute the development cycle. Mark is continuously looking for ways to simplify end user experiences and ensure our products are defect free. His team continuously tests all development completed and are not afraid to make the developers redo their work so that the end users can have a better experience.
We asked Mark…
“What do you do in your free time?”
I spend my time raising my two daughters, and enjoy camping, fishing, and playing board games.
“Where would be your favorite place to live?”
Victoria, British Columbia
“If you were not working at Visual-Eyes, what would you be doing?”
I would take some additional schooling in areas such as database administration and graphic design.

Joel Lajeunesse
Quality Assurance Analyst
Joel Lajeunesse
Joel started with the Visual-Eyes Technical Support team in October 2014 and has since moved into a Quality Assurance role. He joined Visual-Eyes after being referred by a co-worker and has thrived within the Visual-Eyes family. He works hard testing the software to ensure minimal bugs make their way to clients. He has also worked on advancing his professional development by completing a course through Dale Carnegie.
We asked Joel…
“What do you do in your free time?”
I enjoy playing video games and board games with friends, building Warhammer figures, listening to different music genres, and being the DM for a Dungeons and Dragons game.
“What is your favorite place that you have travelled to?”
My favorite places that I have travelled to were from my trip to Europe. I was able to see sites in Hungary, Slovakia, Czech Republic, Germany, and the Netherlands.
“If you were not working at Visual-Eyes, what would you be doing?”
I would try my hand at voice acting or work to learn more about music editing.

Matthew Brischuk
Automated Quality Assurance Analyst
Matthew Brischuk
Matthew began at Visual-Eyes in July 2021 after completing his Bachelor of Science majoring in Computer Science at the University of Alberta. Matthew creates, runs, and maintains automated stress tests to ensure ongoing proper functionality of Visual Care. His diverse role at Visual-Eyes is the reason why he finds that the best part of his job is the learning experience that comes with new challenges every day.
We asked Matthew…
“What do you do in your free time?”
Rock climbing and playing video games.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a house, a hilariously over the top gaming setup, and then spend the rest on my friends’ Amazon wish lists.
“If you were not working at Visual-Eyes, what would you be doing?”
Hanging out and playing video games with my friends.

Sam Snow
Quality Assurance Analyst
Sam Snow
Sam joined the Visual-Eyes Quality Assurance team in February 2022. Prior to joining our team, Sam completed his Information Technologies in Telecommunications from the Southern Alberta Institute of Technology. He uses his knowledge in technology and communication by helping the team test and maintain Visual-Eyes so our clients can have the optimal experience. Sam enjoys working at Visual-Eyes because according to him, “we get work done, yet also find a way to make it fun”.
We asked Sam…
“What do you do in your free time?”
Video games, eating food, and travelling when able to.
“Where would be your favourite place to live and why?”
Any place with lots of warm rain.
“What is your favourite place that you have travelled to and why?”
Mexicali, Mexico – I did some charitable work and the people who I helped left a large impression on me.

Julia Chien
Quality Assurance Analyst
Julia Chien
Julia completed her Bachelor of Science majoring in Mathematics and Computer Science at Ryerson University before joining the Visual-Eyes team in February 2022. She is one of the integral parts of the behind the scenes work to ensure that new Visual Care updates are running smoothly and that all problems are spotted and fixed. Julia says that Visual-Eyes is great because everyone is very friendly and has a good sense of humour.
We asked Julia…
“What do you do in your free time?”
I am either travelling and visiting places or staying home and watching movies.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy real estate.
“What is your favourite place that you have travelled to and why?”
Japan, as the people there are very friendly and the food is great!

Suvam Upadhyay
Quality Assurance Analyst
Suvam Upadhyay
Suvam completed his Bachelor of Science in Actuarial Science from the University of Calgary before joining the Visual-Eyes team in June 2022. He plays a part in thoroughly testing our software before release through demonstration and documentation, to ensure client satisfaction. Before joining our Quality Assurance team, Suvam worked as an Events Security Professional and also went out of his way to take some Data Programming courses. His favourite part about Visual-Eyes is how helpful and genuine everyone is.
We asked Suvam…
“What do you do in your free time?”
I enjoy playing/watching basketball, videogames, and going hiking.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a house with an indoor basketball court and then buy a Bentley.
“Where would be your favourite place to live and why?”
Nepal, I have a lot of family that lives there and the food is great.
Product Support Team

Maurice Doyle
Product Support Supervisor
Maurice Doyle
Maurice started work with the Technical Support department in March 2019 as the Technical Support Supervisor. He came to the Visual-Eyes team as an Innisfail High School graduate with over 10 years of experience as a supervisor. For Maurice, one of the highlights of working at Visual-Eyes is the friendly people he gets to work with.
We asked Maurice…
“What do you do in your free time?”
I enjoy playing video games, watching anime and YouTube, and playing board games.
“What colour crayon would you be and why?”
I would be blue. It is very generic, but you are always glad you have it when you need it.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a new house, new car, and a vacation package to Florida.

Robert Tennant
Sr. Product Support Agent
Robert Tennant
Before joining the Visual-Eyes team, Robert worked for 7 years in various retail customer service and inventory management roles. He was referred to us by one of our previous Technical Support Agents and we are very happy to have him aboard. He is a very dedicated team member and enjoys being able to help many of our clients.
Robert fits right in with the rest of our “techies” since he started with us in 2013. He has one cat that he refers to as a “hairy plant” and lives by the advice of: don’t stick your finger in your eye. He takes his coffee black and will never be seen without pants (he doesn’t believe in shorts).
We asked Robert…
“What do you do in your free time?”
I build model kits and play video games.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a house and invest the rest.
“Where would be your favorite place to live?”
Calgary, AB

Travis Fiitterer
Product Support Agent
Travis Fiitterer
Travis has been working as a Technical Support Agent since June 2016. He has completed an MCSE from Medicine Hat College. Before joining the Visual-Eyes team, Travis spent several years as a computer technician and working in IT departments. He is eager to help clients and appreciates his co-workers for their helpfulness and knowledge.
We asked Travis…
“What do you do in your free time?”
I read, play computer games/board games/trivia games/card games, and watch TV/movies.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
A much nicer house with nicer furnishings, possibly in a city where they don’t get snow. And a Toyger.
“Where would be your favorite place to live?”
Somewhere in southern Europe, for the weather, food, and culture.

Stephen Rhead
Product Support Agent
Stephen Rhead
Stephen joined Visual-Eyes in October 2018 in the Technical Support department. He came to the Visual-Eyes team with over a decade of related experience working as tech support for various cable and ISP companies. He also has a Diploma in Computer Engineering Technology and a certificate in Precision Machinery from Holland College. Stephen has enjoyed the move to Visual-Eyes as there is a good work atmosphere, friendly people, and awesome dogs!
We asked Stephen…
“What is your favourite place that you have travelled to?”
It would be a 3-way tie between the Muskoka area in Ontario (and all the back roads around it), the Rockies, and PEI which I still think of as home.
“If you had 1 million dollars but had to spend it all in one day, what would you buy?”
I would buy a house, pay off my car, probably increase my motorcycle collection, and look into getting my pilots license. Or I could just blow it all on Lego.
“What colour crayon would you be and why?”
I would be that marker ink cartridge some joker shoved in with the crayons, so when you picked it up you would get ink all over your hands and go “Oh Man! Why Me?”

Matt Baugh
Product Support Agent
Matt Baugh
Before coming to Visual-Eyes, Matt had previous experience in IT at Bulletproof, Red Deer College, and Quinn’s Oilfield Supply. He became a part of Visual-Eyes in November 2019, joining us as a Technical Support Agent. Matt has studied Computer Systems Technology at Red Deer College focusing on the networking and programming streams. The best parts about working at Visual-Eyes for Matt is: there is lots to learn, his coworkers are enthusiastic about improving their knowledge, and the cleverly designed system feels good to represent.
We asked Matt…
“What do you do in your free time?”
I like to read, learn about things online, study languages, and chat online.
“What inspires you?”
It’s always exciting to learn more. It feels great to help people!
“What skills or talents do you have that most people do not know about?”
Speaking a decent amount of Japanese (I moved from studying Japanese at a N4 level to a N3 level), reading Hangul and Cyrillic phonetically, and knowing a tiny bit of tourist Korean and Cantonese. I am also taking French, German, and Russian in Duolingo.

Erik Thorhauer
Product Support Agent
Erik Thorhauer
Erik joined the Visual-Eyes team in August of 2022. Before that, Erik worked in retail computer sales and tech support. One of Erik’s most recent accomplishments is that he joined the Board of Directors for Youth HQ in Red Deer. When asked what Erik liked most about working at Visual-Eyes he said, “Working in the room with agents troubleshooting issues together. It is amazing to see everyone asking each other questions on how to solve problems, no matter how tenured they are.”
We asked Erik…
“What do you do in your free time?”
I like to play and coach lacrosse, spend time with friends and family, as well as relax watching a show.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
If I had 1 million dollars, I would probably use it for adventure capital. I think there are some really cool ideas out there that I would love to see made.
“Where would be your favourite place to live and why?”
I do not think I would ever move away from Alberta. All my family is here and that is the most important part to me.

Sean Higgins
Product Support Agent
Sean Higgins
Before coming to Visual-Eyes, Sean started in phone/tablet hardware repair in 2011 when the iPhone 4 was first taking off, then transitioned to Geek Squad to further expand his IT knowledge. He became a part of Visual-Eyes in September 2022, joining us as a Product Support Agent. The best part of Visual-Eyes according to Sean is the open communication between any department in the office. If you have any issue you cannot answer, you are always just a message away from someone who can help. No matter the size of the task, there is always someone who is willing to take time to lend a hand.
We asked Sean…
“What inspires you?”
Kindness. Very few people have the capacity for kindness in our crazy world nowadays, and taking the time to be kind to someone with no rewards is a very rare occurrence.
“What skills or talents do you have that most people do not know about?”
I moonlight as a drummer in a touring band, with over 12 years of live performance experience, 5 cross-country tours and over 480 shows played. I have taken a step back since the birth of my daughter, but it is still going strong.
“What colour crayon would you be and why?”
I would most likely be brown. It is the least used out of all crayons, and as someone who enjoys solitude that resonates with me.
Sales and Training Team

Nicole Twidale
Lead Practice Consultant
Nicole Twidale
Nicole started in March 2017 with the Visual-Eyes Sales and Training team. Previously, she had completed her Bachelor of Commerce, with a Major in Marketing. She then worked abroad and once back home, worked in various industries as a tenant coordinator and an aquatic supervisor. One of her favourite parts of working as a Practice Consultant is that she gets to know amazing clients when she travels to the different clinics. She appreciates that the staff here are all great and genuinely enjoy helping others.
We asked Nicole…
“What do you do in your free time?”
I enjoy spending time with family. I have wonderful nieces and nephews that always put a smile on my face. I also love the outdoors and going to the mountains. You can generally find me snowboarding in the winter and hiking in the summer.
“What skills or talents do you have that most people do not know about?”
I am an amateur beekeeper. I don’t know if I would call it a skill yet, but I have gotten pretty good at eating the honey!
“What is your favorite place that you have travelled to?”
I am lucky to have been to a lot of amazing places. Kuta Lombok, Indonesia is great. It has an amazing landscape.

Rachelle Hoogendoorn
Practice Consultant
Rachelle Hoogendoorn
Rachelle completed her Business Administration Diploma with a marketing Major at Red Deer College. She also received her Discipleship Training at University of Nations and her Certificate of Biblical Studies from Pacific Life Bible College, before joining Visual-Eyes in October 2022. As a Practice Consultant, Rachelle gets to travel all over Canada to work face to face with clinics in the Visual-Eyes family. Rachelle says that the best part of working for Visual-Eyes is the quality of the product, she would not want to represent something she does not believe in.
We asked Rachelle…
“What inspires you?”
Books. I love that the ideas of so many successful people can be in my hands to learn and gain inspiration from.
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would love to bring my family to Fiji and meet all my extended cousins and enjoy the beauty there.
“Where would be your favourite place to live and why?”
I would love to live close to the mountains; I find it so refreshing and sit in awe and wonder when I see how majestic they are.
Office Mascots

Arya
Office Mascot
Arya
Arya joined the Visual-Eyes team in the spring of 2019, and has been loving the office environment where she gets to nap and solve clients’ issues alongside her human (Joel Lajeunesse). She was adopted from the local SPCA after she was flown out from the Northwest Territories. She has become so fond of the Visual-Eyes humans that when some office members dressed up in kooky costumes for Halloween, she was concerned about what happened to them!
Outside of the office, Arya’s favourite things are Joel’s parents, receiving pets, and getting some shut-eye (which – fun fact – she has one blue eye and one brown eye).
We asked Arya…
“What do you do in your free time?”
~gets up and follows Joel~
“What inspires you?”
~looks up at Joel~
“If you had 1 million dollars but had to spend it all in one day, what would you buy?”
Woof!

Tonks
Office Mascot
Tonks
Tonks joined the Visual-Eyes team in November of 2020 and has peacefully co-existed in the office environment where she can spend her time cuddled up at her person’s (Anne Chong) feet. Tonks is definitely quite a talker with a seemingly endless source of energy, so her favourite thing to do outside the office is to terrorize her younger brother Bitzer (when she is not sound asleep).
We asked Tonks…
“If you had 1 million dollars but had to spend it in one day, what would you buy?”
~Looks at her dog food~
“What are you most curious about?”
~Looks inquisitively at a bird~
“What’s your dream job?”
~Curls up and goes to sleep~

Bitzer
Office Mascot
Bitzer
Bitzer joined the Visual-Eyes team in June of 2021 and has fit in as a little ball of love always ready for more attention. Bitzer can usually be found on his mat in his human’s (Anne Chong) office. Outside the office his favourite things to do are eat and chase squirrels. And we should also mention, his least favourite thing to do is being terrorized by his sister, Tonks.
We asked Bitzer…
“What inspires you?”
Woof! Woof! Woof! ~talking with Anne~
“What inspires you the most?”
~Looks at Anne~
“What is your greatest desire?”
~Rolls over as if asking for tummy rubs~
Trusted by 400+ clinics across Canada
Click to see what they have to say about us!
Visual-Eyes provides a professional EMR that is well rounded to serve all aspects of our office. An easy to use program for all individuals. The largest impact was improving our efficiency in record keeping and px flow in office.
Dr. Rebecca Chippior
St. Lawrence Optometry
I’ve tried a couple other EMR systems at other clinics and VE is the easiest and most straight forward to use.
Sarah Freiburger
Eye Q Optometry
Practice management software that is rock solid dependable.
Dr. Mike Cobean, Optometrist
Eye Associates of North Bay
The overall value of Visual-Eyes comes from helping to keep us organized and saving time. Visual-Eyes provides me the tools to easily manage by facts versus emotions. Through its various tracking and reporting functions, it helps with accountability. With a multi-location practice Visual-Eyes acts as a bridge to connect our locations in real time.
Dr. Trisha Beal, Owner
Brant Family Eye Care
Visual-Eyes Software
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