5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322


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Our Team

The Team Behind
Your Management Software

No matter who you are talking to at Visual-Eyes: Tech Support Agents, Practice Consultants or Developers we believe in people helping people. Our Alberta based teams are here to ensure efficient individualized support when you need it.

Our Success is Attributed to Our People

We have expanded from two people into a team of over 30 who are the heart and soul of our company. Each member of our group is dedicated to honesty, integrity and family values which results in the excellent quality and incredibly effective practice management solutions we offer today.

Administration Team

Anne Chong

Anne Chong


Nick Ranson

Operations Manager

Simone Johnston

Office Administrator

Rachel Fiselier

Jr. Bookkeeper

Irene Braun


Kaelyn Yeager


Software Development Team

John Morgan

Lead Developer

Cameron Vohs


Christopher Yee


Andrew Smith


Zhentao Lei


Web Development Team

Thomas Condon


Eli Turkmani


Kirsten Kwong


Robbie Karg


Quality Assurance Team

Mark Mierau

Lead Quality Assurance Analyst

Joel Lajeunesse

Quality Assurance Analyst

Rob Graham

Quality Assurance Analyst

Matthew Brischuk

Automated Quality Assurance Analyst

Sam Snow

Quality Assurance Analyst

Julia Chien

Quality Assurance Analyst

Suvam Upadhyay

Quality Assurance Analyst

Product Support Team

Maurice Doyle

Product Support Supervisor

Robert Tennant

Sr. Product Support Agent

Travis Fiitterer

Product Support Agent

Stephen Rhead

Product Support Agent

Matt Baugh

Product Support Agent

Austin Durette

Product Support Agent

Erik Thorhauer

Product Support Agent

Sean Higgins

Product Support Agent

Sales and Training Team

Nicole Twidale

Lead Practice Consultant

Rachelle Hoogendoorn

Practice Consultant

Office Mascots


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Office Mascot


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Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

Practice management software that is rock solid dependable.

Dr. Mike Cobean, Optometrist
Eye Associates of North Bay

The overall value of Visual-Eyes comes from helping to keep us organized and saving time. Visual-Eyes provides me the tools to easily manage by facts versus emotions. Through its various tracking and reporting functions, it helps with accountability. With a multi-location practice Visual-Eyes acts as a bridge to connect our locations in real time.

Dr. Trisha Beal, Owner
Brant Family Eye Care

One stop shopping – Visual-Eyes does everything to organize our client information and process our jobs for the lab. Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly.

Melanie Elmslie, Office Manager
Just 4 Eyes Inc.

I’ve tried a couple other EMR systems at other clinics and VE is the easiest and most straight forward to use.

Sarah Freiburger
Eye Q Optometry

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