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If you are new to Visual-Eyes, one of the first things we ask you to do is enter a patient named Eyelene Eyes into your current system. Clinics sometimes ask us who she is. Here is her story. Who is Eyelene Eyes? Eyelene Eyes is the official mascot of Visual-Eyes. She grew out of our […]
We are excited to announce that Helcim has joined our network of payment integration providers. Helcim offers a modern approach to point-of-sale payments with a focus on transparent pricing and up-to-date hardware. Why Choose Helcim? Exclusive Offer for Visual-Eyes UsersSign up today! As a current Visual-Eyes user, you can save 25% on a Helcim Smart […]
If your clinic stores Visual-Eyes data on a physical server onsite, your clinic is responsible for backing up that data regularly and verifying the backups. Visual-Eyes does not perform these backups for you. If Visual-Eyes hosts your data, our hosting service includes server management and backups. Backups help protect patient records and allow your clinic […]
Visual-Eyes is pleased to announce the upcoming fall sessions of Visual Exchange. This initiative brings specialty clinics together to connect, share innovative ideas, learn from real-world experiences, and exchange practical strategies for addressing clinical and operational challenges. The sessions provide an opportunity to build professional relationships and participate in open discussions within a collaborative environment. Upcoming […]
To every clinic and team member who completed our 2026 annual survey, thank you. Nearly 30% of clinics across our community participated this year, making it our strongest response rate yet. We read every response, and every rating, comment, and idea helps us understand what is working and where we can improve. You told us […]
Exam bookmarks in Visual-Eyes provide fast access to commonly used exam panels, which helps streamline navigation and supports a smoother, more consistent exam flow across the clinic. Key benefits: To start configuring and using exam bookmarks for faster, more consistent exams, please refer to our Exam Navigation with Bookmarks Guide. […]
Protecting patient data is central to patient trust and regulatory compliance. Visual-Eyes is designed to support medical practices with security features that align with medical standards, while keeping your workflows efficient and intuitive. Our approach combines strong authentication, modern encryption, and controlled access so your team can focus on care, not on managing risk. Visual-Eyes […]
Practice Consulting Days are on-site sessions designed to help clinics maximize their use of Visual-Eyes. These sessions focus on workflow optimization, feature utilization, and process alignment to ensure clinics operate efficiently and extract maximum value from the system. A Practice Consulting Day is ideal for clinics that: Clinics typically continue with their regular patient schedule […]
Patient recalls are essential to continuity of care and building long-term patient relationships. A well-structured recall system ensures patients return for necessary eye examinations while improving practice efficiency and revenue. What best practices support effective recall engagement? Review our Maximizing Recall Engagement Guide for best practices and Visual-Eyes specific features that support an effective recall program aligned with your […]
Online booking should feel simple for patients and manageable for your team. The upgraded Visual Book layout was designed with both in mind. The new layout gives patients a cleaner, more guided booking experience. For clinic teams, practitioner matching can support more personalized booking, especially for patients who need to see a specific provider. The upgraded Visual Book […]
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