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Visual-Eyes now offers a new feature allowing you to set default “Arrive Times” for appointment types in Admin. This enhancement establishes clear expectations for arrival time, increasing efficiency and service quality. Below is a quick guide to help you set up the Arrive Time feature: Note: This default arrival time will only affect new appointments. This enhancement […]
We are pleased to announce an updated list of optometric equipment compatible with Visual-Eyes, designed to enhance your practice’s efficiency. By integrating your equipment, you can seamlessly transfer data directly into patient exam forms, job orders, and links, streamlining your workflow. Our newly revised Compatible Equipment guide includes an extensive collection of nearly 200 equipment models that integrate […]
Visual-Eyes software has powerful search functions, designed to streamline your workflow by simplifying patient information retrieval. Below is an overview of the available search capabilities across different screens. Patient Find Field Invoice Screen Search Rx Screen Search Contact Lens Screen Search Explore our Search Capabilities Guide to leverage Visual-Eyes’ search methods for increased efficiency. For any questions or […]
Equip your team to manage patient communication and quickly resolve inquiries. How to get started: Explore our Maximizing Your Patient Communication Tools Guide for detailed steps to empower your team to handle patient communications. For further assistance, utilize the Support Chat on our website, contact [email protected], or call 403-314-1322 x 1. […]
The growth of digital communication presents an opportunity to improve your patient engagement. Visual Connect’s automated messaging (email and text) provides an efficient solution to engage patients while delivering a personalized experience. Seamlessly integrate this feature into your workflow, leveraging your existing data to create customized templates and target specific patient groups effectively. Key benefits of automated […]
Integrated Lens Ordering within Visual-Eyes offers a wide range of advantages for optometry practices and optical stores. This feature allows your clinic to send job orders from within Visual-Eyes directly to your labs. By incorporating it, your practice can benefit from: To get started with Integrated Lens Ordering or if you have any questions, please contact our […]
Your optometry practice experiences shifts in patient volume, staffing, and services throughout the year. To support these changes, we offer an annual review with our practice consultants to assess both our performance and yours, tailoring Visual-Eyes to meet your evolving needs. Visual-Eyes is continually updated with new features and enhancements. During the annual review, we will […]
In today’s fast-paced digital world, your patients’ inboxes are crowded with emails from various sources. Visual-Eyes’ email templates streamline your automated messages and increase your reach; however, there is no guarantee that your emails will be opened and read. Crafting compelling subject lines is one of the most effective methods to maximize your communication and ensure […]
Visual-Eyes’ Appointment Screen now features QR codes, streamlining the process of obtaining and storing patient information. This innovative addition to Visual Forms allows you to pull up a specific patient’s intake form in order for them to complete it, addressing the common occurrence of incomplete forms prior to appointments. How it WorksIf a patient arrives […]
If your clinic uses any automated email messaging system, such as Visual Connect, please make sure to verify your domain. Verifying your email domain significantly reduces the risk of your automated communications being blocked or marked as spam. As major email providers enforce stricter authentication protocols, it is now crucial to utilize branded emails and have the […]
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