Patient recalls are essential to continuity of care and building long-term patient relationships. A well-structured recall system ensures patients return for necessary eye examinations while improving practice efficiency and revenue. What best practices support effective recall engagement? Review our Maximizing Recall Engagement Guide for best practices and Visual-Eyes specific features that support an effective recall program aligned with your […]
Category: Scheduling
Introducing AI Assist in Visual-Eyes
Visual-Eyes has introduced new AI features to help clinics improve patient communication and streamline daily workflows. These tools are designed to be practical and easy to use, regardless of your team’s technical experience. AI Assist is now available in both Visual-Eyes and Visual Connect. Clinics can use AI Assist to refine written communications by asking […]
New Arrival Time Feature for Appointments
Visual-Eyes now offers a new feature allowing you to set default “Arrive Times” for appointment types in Admin. This enhancement establishes clear expectations for arrival time, increasing efficiency and service quality. Below is a quick guide to help you set up the Arrive Time feature: Note: This default arrival time will only affect new appointments. This enhancement […]
Maximizing Your Recall Strategy
Visual-Eyes offers a comprehensive suite of tools designed to optimize and streamline your recall process. Supplementing our phone recall management screen with our Visual Care modules, you can maximize your patient outreach and boost recall to appointment conversion rates. Review our Tips for Maximizing Your Recall Strategy Guide for help with establishing an effective recall process for your clinic. This guide, […]
Best Practices for Pre-booking Appointments
There are several practice pearls to increase the success of pre-booked appointments. 1. Treat Pre-booked Appointments Seriously Consider pre-booked appointments as actual commitments. Utilize Visual Connect to send the booking details via email or text to the patient, along with a link to add the appointment to their calendar. 2. Block Out Your Schedule in Advance By […]
Maximize Your Online Bookings
Our integrated online scheduling system enables patients to book appointments from the comfort of their own homes, at any time of day. Here are some ways to promote online booking to your patients: 1. Add a “Book Now” link – EVERYWHERE! Website Email Signatures Social Media Recalls Marketing Campaign Emails 2. Post QR codes that […]
5 Tips for Successful Phone Recalls
Do you have available appointment slots that are not being filled? An effective way to book patients is to make phone calls part of your recall process. With the Visual-Eyes phone recall screen, your clinic can easily manage all of your phone recalls and keep your schedule full. Here are 5 tips for making your […]
