Online booking should feel simple for patients and manageable for your team. The upgraded Visual Book layout was designed with both in mind. The new layout gives patients a cleaner, more guided booking experience. For clinic teams, practitioner matching can support more personalized booking, especially for patients who need to see a specific provider. The upgraded Visual Book […]
Category: Visual Care
Boost Accuracy and Efficiency with Exam Integrated Visual Forms
Explore the new Visual Forms integration with the Visual-Eyes Exam Module and transform the way your practice handles patient intake. Patient responses from online intake forms can now be loaded directly into your exam form, so you no longer have to search through separate documents or navigate multiple screens. As soon as the patient arrives, […]
Introducing AI Assist in Visual-Eyes
Visual-Eyes has introduced new AI features to help clinics improve patient communication and streamline daily workflows. These tools are designed to be practical and easy to use, regardless of your team’s technical experience. AI Assist is now available in both Visual-Eyes and Visual Connect. Clinics can use AI Assist to refine written communications by asking […]
Implementing Preferred Names for Patient Communications
Visual-Eyes supports enhanced patient personalization through preferred name functionality, enabling clinics to create a more welcoming experience. Within Visual Care, clinics can configure Visual Forms and Visual Book so that automated communications, such as appointment reminders and marketing messages, use a patient’s preferred name instead of their legal name. To implement this functionality, a Clinic Administrator must […]
Maximize Patient Engagement with Effective Email Subject Lines
In today’s fast-paced digital world, your patients’ inboxes are crowded with emails from various sources. Visual-Eyes’ email templates streamline your automated messages and increase your reach; however, there is no guarantee that your emails will be opened and read. Crafting compelling subject lines is one of the most effective methods to maximize your communication and ensure […]
Introducing QR Codes for Patient Intake
Visual-Eyes’ Appointment Screen now features QR codes, streamlining the process of obtaining and storing patient information. This innovative addition to Visual Forms allows you to pull up a specific patient’s intake form in order for them to complete it, addressing the common occurrence of incomplete forms prior to appointments. How it WorksIf a patient arrives […]
Reminder: The Importance of Verifying Your Email Domain for Sending Automated Messages
If your clinic uses any automated email messaging system, such as Visual Connect, please make sure to verify your domain. Verifying your email domain significantly reduces the risk of your automated communications being blocked or marked as spam. As major email providers enforce stricter authentication protocols, it is now crucial to utilize branded emails and have the […]
Action Required: Email Authentication Changes
At Visual-Eyes, we are committed to ensuring your clinic’s patient experience is premium. To this end, there are some important changes that major email providers are implementing which affect how automated emails are handled. Major email providers like Gmail, Hotmail, and Yahoo have recently started enforcing rules for Sender Authentication, with Google commencing initial phases […]
