Technical Support Keeps Your Practice Running Smoothly

As a Visual-Eyes client you have access to our excellent technical support team. To ensure your experience with our software is positive, we provide you with a number of support options.

Our Support Team Offers:

Inbound technical support call centre during business hours, Monday through Friday
24-hour emergency response, even on weekends and holidays
Submit requests electronically by emailing support@visual-eyes.ca

Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

I’ve tried a couple other EMR systems at other clinics and VE is the easiest and most straight forward to use.

Sarah Freiburger
Eye Q Optometry

Visual-Eyes is essential to my practice – I couldn’t practice without it! Very user friendly.

Dr. Courtney Kennedy
Kennedy Eye Clinic

About a year after implementing Visual-Eyes in my practice in 2021 I had a remarkable gross revenue increase of $100000 with continued growth after that. This success is largely due to their enhanced recall process, which transformed my schedule from having too many openings to being fully booked. Additionally, the integrated Lens Ordering system has streamlined our operations by automatically updating prices as costs rise, saving us time and ensuring profitability. Initially, I hesitated to make this investment, but now I am thrilled with the results. Visual-Eyes has truly streamlined our processes and significantly boosted our practice’s efficiency and profitability.

Thanks again for your help.

Theo Caners OD
Portage Family Eye Care

The biggest advantages of Visual-Eyes are the continued reliability, the user-friendly interface, and efficiency within the exam module. We benefit from consistency among our ODs on exam charting, practice statistics, administration, and invoicing; all within one system. Visual-Eyes has integrated all aspects of patient care and practice management for our office.

Dr. Lisa Scharf
Armstrong Optometry