Technical Support Keeps Your Practice Running Smoothly
As a Visual-Eyes client you have access to our excellent technical support team. To ensure your experience with our software is positive, we provide you with a number of support options.
Our Support Team Offers:

- Inbound technical support call centre during business hours, Monday through Friday
- 24-hour emergency response, even on weekends and holidays
- Submit requests electronically by emailing [email protected]
Trusted by 400+ clinics across Canada
Click to see what they have to say about us!
The single biggest advantage of Visual-Eyes has been its convenience. Visual-eyes’ value comes from the simplicity and speed with which we can run our business.
Dr. Tra Sin, Owner
Herman Eye Care
One stop shopping – Visual-Eyes does everything to organize our client information and process our jobs for the lab. Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly.
Melanie Elmslie, Office Manager
Just 4 Eyes Inc.
The overall value of Visual-Eyes comes from helping to keep us organized and saving time. Visual-Eyes provides me the tools to easily manage by facts versus emotions. Through its various tracking and reporting functions, it helps with accountability. With a multi-location practice Visual-Eyes acts as a bridge to connect our locations in real time.
Dr. Trisha Beal, Owner
Brant Family Eye Care
The biggest advantages of Visual-Eyes are the continued reliability, the user-friendly interface, and efficiency within the exam module. We benefit from consistency among our ODs on exam charting, practice statistics, administration, and invoicing; all within one system. Visual-Eyes has integrated all aspects of patient care and practice management for our office.
Dr. Lisa Scharf
Armstrong Optometry