Technical Support Keeps Your Practice Running Smoothly

As a Visual-Eyes client you have access to our excellent technical support team. To ensure your experience with our software is positive, we provide you with a number of support options.

Our Support Team Offers:

Inbound technical support call centre during business hours, Monday through Friday
24-hour emergency response, even on weekends and holidays
Submit requests electronically by emailing [email protected]

Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

The overall value of Visual-Eyes comes from helping to keep us organized and saving time. Visual-Eyes provides our leadership team with the tools to easily manage by facts versus emotions. Through its various tracking and reporting functions, it helps with accountability. With a multi-location practice Visual-Eyes acts as a bridge to connect our locations in real time.

Dr. Trisha Beal, Owner
Brant Family Eye Care

The single biggest advantage of Visual-Eyes has been its convenience. Visual-eyes’ value comes from the simplicity and speed with which we can run our business.

Dr. Tra Sin, Owner
Herman Eye Care

One stop shopping – Visual-Eyes does everything to organize our client information and process our jobs for the lab. Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly.

Melanie Elmslie, Office Manager
Just 4 Eyes Inc.

Visual-Eyes provides a comprehensive solution that allows me to manage every aspect of my practice. Visual-Eyes solves many problems in my practice from providing management information to marketing to helping provide excellence in patient care. The most valuable asset of my practice, my data, is protected and secured by people I trust.

Dr. David White, Owner
Westmount Optometrists