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In today’s fast-paced digital world, your patients’ inboxes are crowded with emails from various sources. Visual-Eyes’ email templates streamline your automated messages and increase your reach; however, there is no guarantee that your emails will be opened and read. Crafting compelling subject lines is one of the most effective methods to maximize your communication and ensure […]
If your clinic uses any automated email messaging system, such as Visual Connect, please make sure to verify your domain. Verifying your email domain significantly reduces the risk of your automated communications being blocked or marked as spam. As major email providers enforce stricter authentication protocols, it is now crucial to utilize branded emails and have the […]
Patient consent is mandatory under Canada’s Anti-Spam Legislation (CASL) when sending any form of electronic communication. Visual-Eyes’ Consent Module effectively tracks patients’ permissions, ensuring emails and text messages are sent in compliance with this legislation. Visual-Eyes simplifies the process of maintaining current patient consent records with the following features: Smart Consent Prompts: When editing phone […]
Visual-Eyes’ email sending module, Visual Connect, is designed to enhance communication capabilities and strengthen patient relationships. This module simplifies and streamlines the emailing process, offering both manual and automated communication options directly from the software. With Visual Connect you can automate: Additionally, you can manually send emails from the Main Patient, Insurance, Invoice, Linking, and Appointment screens, […]
Visual-Eyes offers a comprehensive suite of tools designed to optimize and streamline your recall process. Supplementing our phone recall management screen with our Visual Care modules, you can maximize your patient outreach and boost recall to appointment conversion rates. Review our Tips for Maximizing Your Recall Strategy Guide for help with establishing an effective recall process for your clinic. This guide, […]
How often do you go further than your patients’ eyes to understand their needs? By taking a closer look at patient demographics, you can better understand your patients and the needs of specific patient groups—and adjust your services, marketing, and communication strategies to meet those needs. Personalized mailouts and other forms of targeted messaging based […]
Visual Care provides tools which allow you to monitor and manage outgoing and incoming messages, as well as investigate why Visual Connect messages may not be behaving properly. There are four main reasons why your messages may not be sending correctly: Within Visual Care, you have three key areas at your disposal for troubleshooting such issues: For […]
Visual Connect surveys allow you to ask a simple question to patients in order to assess their experience and overall satisfaction. These 1 question surveys are quick and easy for patients to complete, and give you an emotional snapshot of the patient as they respond with a happy, neutral, or unhappy emoji. Surveys can be scheduled to […]
With Visual Connect you can email invoices, prescriptions, and linked documents from within Visual-Eyes, helping to streamline communication to your patients. Templates can also be created and customized to standardize messaging, saving your practice even more time. For details on accessing and customizing this feature, read our Emailing from Visual-Eyes Guide. If you already have […]
Visual Connect and Visual Book offer custom booking buttons and links. Patients can be sent a custom link to book the specific appointment type, time slot, and/or team member they require. Custom Booking Links can be used within: Marketing Campaigns Recalls Email Reminders Check out our Custom Buttons Guide for more information. If you would like to benefit […]
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