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Troubleshooting Visual Connect Messages

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Troubleshooting Visual Connect Messages

Visual Care provides tools which allow you to monitor and manage outgoing and incoming messages, as well as investigate why Visual Connect messages may not be behaving properly.  There are four main reasons why your messages may not be sending correctly: Within Visual Care, you have three key areas at your disposal for troubleshooting such issues: For […]

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Gather Feedback with Visual Connect Surveys

Visual Connect

Visual Connect surveys allow you to ask a simple question to patients in order to assess their experience and overall satisfaction. These 1 question surveys are quick and easy for patients to complete, and give you an emotional snapshot of the patient as they respond with a happy, neutral, or unhappy emoji. Surveys can be scheduled to […]

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Emailing from Visual-Eyes

File Linking Module

With Visual Connect you can email invoices, prescriptions, and linked documents from within Visual-Eyes, helping to streamline communication to your patients. Templates can also be created and customized to standardize messaging, saving your practice even more time. For details on accessing and customizing this feature, read our Emailing from Visual-Eyes Guide. If you already have […]

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Customized Appointment Links

Scheduler Module

Visual Connect and Visual Book offer custom booking buttons and links.  Patients can be sent a custom link to book the specific appointment type, time slot, and/or team member they require. Custom Booking Links can be used within: Marketing Campaigns Recalls Email Reminders Check out our Custom Buttons Guide for more information. If you would like to benefit […]

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Save Time with Email Templates

Setting up personalized email templates will increase efficiencies within your clinic. The most common uses for these templates include: Invoices Links Exam Rxs Visual Forms To learn more, see our Email Templates Guide. For additional assistance, connect with our Product Support team at [email protected] or 403-314-1322 x 1.  […]

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