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Gather Feedback with Visual Connect Surveys

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Gather Feedback with Visual Connect Surveys

Visual Connect

Visual Connect surveys allow you to ask a simple question to patients in order to assess their experience and overall satisfaction. These 1 question surveys are quick and easy for patients to complete, and give you an emotional snapshot of the patient as they respond with a happy, neutral, or unhappy emoji. Surveys can be scheduled to […]

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Maximize Your Online Bookings

Scheduler Module

Our integrated online scheduling system enables patients to book appointments from the comfort of their own homes, at any time of day. Here are some ways to promote online booking to your patients: 1. Add a “Book Now” link – EVERYWHERE!  Website Email Signatures Social Media Recalls Marketing Campaign Emails 2. Post QR codes that […]

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Optimize your Optometry Practice with Effective Patient Experience Surveys

a man holds a smart phone with one hand, holding a finger over the other as though to place a rating on an optometrist website. There is a speech bubble over the phone, with five stars in the bubble

Patient surveys are a great way to measure the patient experience and make sure that your optometry practice is running smoothly. Eye care is a personal experience that encompasses not just the eye health exam. Elements that can drive patient satisfaction include: Regularly checking in with your patients can allow you to identify your practice’s […]

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Target your Mail Outs with Patient Demographics

File Linking Module

Use patient demographics to group patients into different categories and send relevant personalized mail outs. These mail outs can help your clinic stand out and offer great value to your patients. Some message types you can send include: Newsletters Targeted Marketing Education With demographics, you can target your messaging to specific audiences to achieve better engagement. For more information […]

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Marketing Campaigns and Their Effectiveness

Marketing campaigns create a unique URL that allows you to track if patients are finding your online booking site from your social media platforms, emails, ads, and more. More importantly, they also show which of those markets result in bookings.  Various tools can determine how patients are booking appointments at your office. You can utilize:  […]

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Benefits of Selling Gift Cards

Many businesses do not feel the need to offer gift cards for a handful of reasons. Maybe they consider themselves too small, already offer gift certificates, or just do not know where to start. But if you do not sell gift cards yet, you are ultimately missing out. You take pride in your business and […]

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Email Campaigns Keep Patients Informed

Email marketing campaigns are available in Visual Connect, allowing your clinic to create and customize email blasts for newsletters, marketing, and educational material. Stay front of mind by keeping patients informed of office updates, the latest trends and promotions, and more. A detailed Email Campaigns Guide is available that covers how to create, pause, resume, […]

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Custom Mailing Export Reports

Do you want to reach out to specific patients? Create your own custom export with our mailing export reports for targeted marketing, educational purposes, or internal data research and watch your business grow! You can create: Letters Envelopes Labels Patient counts Spreadsheets Stay on top of your patient communications and view our GUIDE for instructions […]

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The New Email Editor is Here!

Our new Visual Connect email editor has additional customization options for your messages. Engage your customers and compliment your clinic branding with these new upgraded options: Add photos Link websites Link surveys Use a header that will draw attention More fonts Please view our short GUIDE for instructions on using these new features. Haven’t heard […]

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What Guided your Patients to Choose your Clinic?

As business owners, knowing your referral sources and successful marketing programs is an important aspect of managing growth. The first step to find out where your patients are coming from is to start asking! For new patients, you might ask: How did you hear about our office? The answers should be entered consistently, in Visual-Eyes […]

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