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Unlock the Full Potential of Your Optometry Practice with Automated Processes: Improve Efficiency, Save Time, and Boost Patient Satisfaction!

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Unlock the Full Potential of Your Optometry Practice with Automated Processes: Improve Efficiency, Save Time, and Boost Patient Satisfaction!

an optician helps a patient choose glasses

Balancing administrative tasks with patient care often presents a challenge for optometrists, opticians, and ophthalmologists. Fortunately, specialized optometry practice software is enabling clinicians to automate everyday tasks and dedicate more time to what truly matters: their patients. Automation features like Visual Connect and Visual Book can revolutionize your practice, boosting efficiency and enhancing patient experiences […]

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Optimize your Optometry Practice with Effective Patient Experience Surveys

a man holds a smart phone with one hand, holding a finger over the other as though to place a rating on an optometrist website. There is a speech bubble over the phone, with five stars in the bubble

Patient surveys are a great way to measure the patient experience and make sure that your optometry practice is running smoothly. Eye care is a personal experience that encompasses not just the eye health exam. Elements that can drive patient satisfaction include: Regularly checking in with your patients can allow you to identify your practice’s […]

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Integrating Equipment with Visual-Eyes

Examination Module

Make your clinic more efficient, reduce staff time, and eliminate data entry errors by integrating your equipment. Visual-Eyes currently integrates with over 175 models of equipment, including: Lensometers Tonometers Keratometers Autorefractors Auto Phoropters Lab Equipment Payment Terminals Review the Pre-Test Equipment List to see the different models currently compatible with Visual-Eyes. If there is a model missing that you have, please reach out so that we may start […]

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Using Leading Indicators to Improve Practice Performance

Leading indicators measure behaviours your clinic can implement to achieve a goal. Effective leading indicators are actionable. On the other hand, lagging indicators are metrics reported after the event, such as monthly sales.Some examples of goals and their possible leading indicators include:      Goal: Increasing revenue per patient     Leading Indicators: The optometrist prescribes needs-based specific eyewear solutions to the patient Exam-room […]

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Customize Visual-Eyes for Specialty Use

As clinics diversify into specialties (e.g. dry eye and vision therapy), Visual-Eyes can be leveraged to help keep your practice running smoothly. Multi-Booking Options – allow you to book a series of appointments efficiently.  Exam Forms – can be customized to track the additional testing and other requirements. New panels have been created, and custom panels may be built to meet […]

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New Online Training Resource

ToDo and Routing Module

Visual-Eyes’ new online training resources contain videos, practice sessions, and quizzes to help train your team. This new resource is now available to all Visual-Eyes clinics at no additional cost. To access these online courses: Register for an account on Note: There may be a slight delay for the website and course registration due to the security verification process.  Once you are […]

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5 Tips on How to Remind Patients of Appointments

Calendar with "appointment" written on day of 12th as reminder

Having a bustling schedule is great, but it does not mean much if you cannot be sure your patients will reliably arrive for their appointments. We all lead busy lives and occasionally things slip through the cracks of our full calendars. Luckily you can offer your patients convenient reminders that are simple for your staff […]

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OptoCalc by Visual-Eyes

OptoCalc is a calculator created by Visual-Eyes with optometrists, opticians, and optometric assistants in mind. It is designed to help simplify and increase efficiencies with industry specific calculations, such as those made for determining edge thickness, spectacle magnification, vertex, and more. The optocalc.exe file can be downloaded HERE, as well as copied to any Windows computer.  The Visual-Eyes […]

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Lens ‘Extras’ Make Pricing Orders Easier

Dispensing Module

Lens extras are additional charges from your lab (e.g. for semi-rimless lenses) that are applied to orders. Visual-Eyes has a function that allows you to enter the parameters that incur these extras charges, enabling them to be automatically added to a lens price when one of the parameters is triggered. Setting up lens extras helps ensure […]

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