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Strategies for Delivering Exceptional Optometry Patient Experiences

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Strategies for Delivering Exceptional Optometry Patient Experiences

an optometrist examining the eye of a woman sitting in an exam chair

Successful optometry practices are built on a foundation of providing exceptional patient experiences and comprehensive, personalized care—for everything from scheduling appointments to communicating with patients. While these ideals are admirable, achieving them requires strategic approaches and tools to identify and meet your patients’ needs effectively. Visual-Eyes Software can provide the support you need for prioritizing […]

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Stop Struggling with Managing Your Frame Inventory

an optician organizes frames on a wall in an optical. She is standing at the back of the image, out of focus

How much time do you and your team spend managing your frame inventory?  Tracking and optimizing frame inventories often places substantial demands on opticians, optometrists, and their respective teams. The time spent on inventory management distracts your team from focusing on patient experience.  Optometry practice management software like Visual-Eyes can streamline inventory management and free […]

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5 Ways to Ask Your Patients for Reviews and Increase Your Google Maps Ranking Fast

review us on google sign

Online reviews can shape patients’ first impressions of your practice and affect your visibility on Google. Garnering honest feedback from patients is not merely a matter of maintaining online visibility though—reviews also play a crucial role in understanding and effectively addressing patient needs. Finding the right balance between providing excellent patient care and maintaining your […]

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Unlock the Full Potential of Your Optometry Practice with Automated Processes: Improve Efficiency, Save Time, and Boost Patient Satisfaction!

an optician helps a patient choose glasses

Balancing administrative tasks with patient care often presents a challenge for optometrists, opticians, and ophthalmologists. Fortunately, specialized optometry practice software is enabling clinicians to automate everyday tasks and dedicate more time to what truly matters: their patients. Automation features like Visual Connect and Visual Book can revolutionize your practice, boosting efficiency and enhancing patient experiences […]

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Optimize your Optometry Practice with Effective Patient Experience Surveys

a man holds a smart phone with one hand, holding a finger over the other as though to place a rating on an optometrist website. There is a speech bubble over the phone, with five stars in the bubble

Patient surveys are a great way to measure the patient experience and make sure that your optometry practice is running smoothly. Eye care is a personal experience that encompasses not just the eye health exam. Elements that can drive patient satisfaction include: Regularly checking in with your patients can allow you to identify your practice’s […]

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Integrating Equipment with Visual-Eyes

Examination Module

Make your clinic more efficient, reduce staff time, and eliminate data entry errors by integrating your equipment. Visual-Eyes currently integrates with over 175 models of equipment, including: Lensometers Tonometers Keratometers Autorefractors Auto Phoropters Lab Equipment Payment Terminals Review the Pre-Test Equipment List to see the different models currently compatible with Visual-Eyes. If there is a model missing that you have, please reach out so that we may start […]

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Using Leading Indicators to Improve Practice Performance

Leading indicators measure behaviours your clinic can implement to achieve a goal. Effective leading indicators are actionable. On the other hand, lagging indicators are metrics reported after the event, such as monthly sales.Some examples of goals and their possible leading indicators include:      Goal: Increasing revenue per patient     Leading Indicators: The optometrist prescribes needs-based specific eyewear solutions to the patient Exam-room […]

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Customize Visual-Eyes for Specialty Use

As clinics diversify into specialties (e.g. dry eye and vision therapy), Visual-Eyes can be leveraged to help keep your practice running smoothly. Multi-Booking Options – allow you to book a series of appointments efficiently.  Exam Forms – can be customized to track the additional testing and other requirements. New panels have been created, and custom panels may be built to meet […]

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New Online Training Resource

ToDo and Routing Module

Visual-Eyes’ new online training resources contain videos, practice sessions, and quizzes to help train your team. This new resource is now available to all Visual-Eyes clinics at no additional cost. To access these online courses: Register for an account on Note: There may be a slight delay for the website and course registration due to the security verification process.  Once you are […]

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