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Successful optometry practices are built on a foundation of providing exceptional patient experiences and comprehensive, personalized care—for everything from scheduling appointments to communicating with patients. While these ideals are admirable, achieving them requires strategic approaches and tools to identify and meet your patients’ needs effectively. Visual-Eyes Software can provide the support you need for prioritizing […]
How much time do you and your team spend managing your frame inventory? Tracking and optimizing frame inventories often places substantial demands on opticians, optometrists, and their respective teams. The time spent on inventory management distracts your team from focusing on patient experience. Optometry practice management software like Visual-Eyes can streamline inventory management and free […]
Online reviews can shape patients’ first impressions of your practice and affect your visibility on Google. Garnering honest feedback from patients is not merely a matter of maintaining online visibility though—reviews also play a crucial role in understanding and effectively addressing patient needs. Finding the right balance between providing excellent patient care and maintaining your […]
Balancing administrative tasks with patient care often presents a challenge for optometrists, opticians, and ophthalmologists. Fortunately, specialized optometry practice software is enabling clinicians to automate everyday tasks and dedicate more time to what truly matters: their patients. Automation features like Visual Connect and Visual Book can revolutionize your practice, boosting efficiency and enhancing patient experiences […]
Patient surveys are a great way to measure the patient experience and make sure that your optometry practice is running smoothly. Eye care is a personal experience that encompasses not just the eye health exam. Elements that can drive patient satisfaction include: Regularly checking in with your patients can allow you to identify your practice’s […]
Make your clinic more efficient, reduce staff time, and eliminate data entry errors by integrating your equipment. Visual-Eyes currently integrates with over 175 models of equipment, including: Lensometers Tonometers Keratometers Autorefractors Auto Phoropters Lab Equipment Payment Terminals Review the Pre-Test Equipment List to see the different models currently compatible with Visual-Eyes. If there is a model missing that you have, please reach out so that we may start […]
Leading indicators measure behaviours your clinic can implement to achieve a goal. Effective leading indicators are actionable. On the other hand, lagging indicators are metrics reported after the event, such as monthly sales.Some examples of goals and their possible leading indicators include: Goal: Increasing revenue per patient Leading Indicators: The optometrist prescribes needs-based specific eyewear solutions to the patient Exam-room […]
As clinics diversify into specialties (e.g. dry eye and vision therapy), Visual-Eyes can be leveraged to help keep your practice running smoothly. Multi-Booking Options – allow you to book a series of appointments efficiently. Exam Forms – can be customized to track the additional testing and other requirements. New panels have been created, and custom panels may be built to meet […]
With well-trained staff and an efficiently run office, positive reviews should pour in, right? Not necessarily. It can take time, but there are a few things you can do to increase your practice’s positive reviews.Continue reading to learn 8 ways to increase positive reviews for your optometry practice. 8 Ways to Increase Positive Reviews Many […]
Visual-Eyes’ new online training resources contain videos, practice sessions, and quizzes to help train your team. This new resource is now available to all Visual-Eyes clinics at no additional cost. To access these online courses: Register for an account on www.visual-eyes.ca. Note: There may be a slight delay for the website and course registration due to the security verification process. Once you are […]
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