5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322


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Visual-Eyes Directory

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Visual-Eyes Directory

Dispensing Module

For your reference, please find below a summary of the Visual-Eyes direct access email addresses and extensions. To ensure they will be seen and actioned in a timely manner, the emails and phone numbers below are all monitored by multiple individuals. Please do not hesitate to contact us; we are happy to answer any questions […]

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Integrating Equipment with Visual-Eyes

Examination Module

Make your clinic more efficient, reduce staff time, and eliminate data entry errors by integrating your equipment. Visual-Eyes currently integrates with over 175 models of equipment, including: Lensometers Tonometers Keratometers Autorefractors Auto Phoropters Lab Equipment Payment Terminals Review the Pre-Test Equipment List to see the different models currently compatible with Visual-Eyes. If there is a model missing that you have, please reach out so that we may start […]

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5 Point Server Checklist

ToDo and Routing Module

As technology continues to advance and equipment reaches the end of its life expectancy, it is important to keep up with the latest hardware. This is especially important for your server. If your clinic is replacing your server, there are some steps to take to ensure a smooth transition.  Review our Hardware Requirements to ensure the new server meets […]

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Product Support FAQ

When are the Product Support hours?Our team is available from 7am-5pm MST, and after hours for emergencies. How can I reach Product Support? Email ([email protected]) Phone (403-314-1322 x 1) Website Forum ( NEW Chat System What is the NEW chat system?Our chat system allows you to instant message our Product Support Team. It is available during regular […]

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The Computer Life Cycle

Proactively replacing your computers is key to keeping your office running at its most efficient. Generally speaking, most IT professionals agree that a computer should be replaced every three to five years. Though it is possible that your computer may last past this age, the likelihood of experiencing issues or complete failures increases, which can […]

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