We are excited to share the Visual-Eyes Learning Centre. This is where you will find courses, articles, webinars, and guides (available at no additional cost) to help your team get the most out of Visual-Eyes. Whether you are onboarding a new team member or brushing up your own skills, the Learning Centre offers a solid foundation with valuable resources ready now […]
Category: Training
Experience the Benefit of an Annual Check-In
Your optometry practice experiences shifts in patient volume, staffing, and services throughout the year. To support these changes, we offer an annual review with our practice consultants to assess both our performance and yours, tailoring Visual-Eyes to meet your evolving needs. Visual-Eyes is continually updated with new features and enhancements. During the annual review, we will […]
Communicating Through ‘Notes’
Did you know there are 3 distinct types of Notes accessible on the patient screen, each serving a unique purpose? Family Notes – Found in the top right of the patient screen, these notes pertain to the entire family and should not be time-sensitive. For example, they might indicate that the family resides in Arizona from November to […]
Online Visual-Eyes Resources for your Staff
Visual-Eyes has multiple online resources available to help your staff increase their knowledge of the software. Online Training Courses To access the online courses: These courses are a helpful resource for: Other Online ResourcesUnder the ‘Support’ tab, there are additional resources that clinics can benefit from when logged in. Regardless of which resource you try, you are […]
Revamp Your Optometry Practice with EMR Software Training: Maximize Your Efficiency and Patient Care Today!
We believe that your practice should be managed with the same care and attention you bring to your patients. That is why we offer a wide range of products and services to help keep track of every aspect of your business, from electronic practice management to professional training. Today, most optometrists use some form of […]
Visual-Eyes Directory
For your reference, please find below a summary of the Visual-Eyes direct access email addresses and extensions. To ensure they will be seen and actioned in a timely manner, the emails and phone numbers below are all monitored by multiple individuals. Please do not hesitate to contact us; we are happy to answer any questions […]
Comprehensive Billing Guides by Province
Visual-Eyes has Provincial Billing Procedure Guides to help keep your office financials running smoothly. These resources will guide you through the submission and remittance process. They outline: How to become your own submitter. Creating and uploading a submission file from Visual-Eyes. Downloading and processing a remittance file from Visual-Eyes. Handling invalid, cancelled, refused, and rejected […]
Preparing for Year End Inventory
The end of the year marks the time when you typically take stock of the frames you have in your eye gallery. Visual-Eyes has some tips to make this process run smoother. Run Frame Discrepancy Reports and Tray Reports Catch and fix data entry errors ahead of time. Pre-inventory prep Clean up any frames on hold and pending warranty/part […]
New Online Training Resource
Visual-Eyes’ new online training resources contain videos, practice sessions, and quizzes to help train your team. This new resource is now available to all Visual-Eyes clinics at no additional cost. To access these online courses: Register for an account on www.visual-eyes.ca. Note: There may be a slight delay for the website and course registration due to the security verification process. Once you are […]
Keyboard Shortcuts
Whether you are entering a new patient or completing an exam, memorizing and using keyboard shortcuts in Visual-Eyes is quicker than going back and forth with your mouse. Visual-Eyes makes use of general and exam specific keyboard shortcuts to help you navigate and save time. A few favorites include: Keyboard Shortcuts Ctrl S – Saves your work Shift Tab – Takes you back […]
