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Unlock the Full Potential of Your Optometry Practice with Automated Processes: Improve Efficiency, Save Time, and Boost Patient Satisfaction!

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Unlock the Full Potential of Your Optometry Practice with Automated Processes: Improve Efficiency, Save Time, and Boost Patient Satisfaction!

an optician helps a patient choose glasses

Balancing administrative tasks with patient care often presents a challenge for optometrists, opticians, and ophthalmologists. Fortunately, specialized optometry practice software is enabling clinicians to automate everyday tasks and dedicate more time to what truly matters: their patients. Automation features like Visual Connect and Visual Book can revolutionize your practice, boosting efficiency and enhancing patient experiences […]

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Taking Your Optometry Clinic Paperless: How to Implement and Benefit from Electronic Records

an optometrist demonstrates her electronic record to her male patient on a tablet

The optometry industry is embracing the power of technology to help enhance the level of care provided to patients. Your dedication to delivering personalized and attentive care is paramount, and modern optometry software solutions often form the foundation of streamlined, positive patient experiences. Visual-Eyes is a comprehensive software solution meticulously designed for optometrists, ophthalmologists, and […]

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Tips to Prevent Losing Crucial Data

Losing patient data can be a nightmare. With some simple preventive measures, you can safeguard your valuable information and ensure the continuity of your practice. Here are some essential tips to help you prevent data loss: 1. Regular and Complete BackupsThe key to preventing data loss is to run regular and complete backups of all […]

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Maximizing your Inventory Scanner Uses

Barcode scanners can be used throughout Visual-Eyes for more than just counting inventory. They are an effective way to enter data. For standard Bluetooth or USB barcode scanners, when your cursor is positioned within a particular field, scanning with the scanner will input the information AND hit enter at the same time. Some of the areas that you […]

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Collection Call Strategies

The goal of collection calls is not only to collect payment, but also to rectify any discrepancies and to maintain or repair the relationship with your patient. Keep in mind, patients might be upset, embarrassed, or frustrated regardless of how professionally you handle a collection call. Here are a few tips to manage collections: Remember, […]

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Benefits of the Routing Module

The Visual-Eyes Routing module is a valuable tool for managing patient flow and optimizing efficiency in a clinic setting. With its routing screen, the module provides several essential features that aid in streamlining the patient management process. 1. Facilitating more personalized and efficient care with quick access to key patient information. 2. Ensuring smooth coordination and reducing […]

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Optimize your Optometry Practice with Effective Patient Experience Surveys

a man holds a smart phone with one hand, holding a finger over the other as though to place a rating on an optometrist website. There is a speech bubble over the phone, with five stars in the bubble

Patient surveys are a great way to measure the patient experience and make sure that your optometry practice is running smoothly. Eye care is a personal experience that encompasses not just the eye health exam. Elements that can drive patient satisfaction include: Regularly checking in with your patients can allow you to identify your practice’s […]

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Comprehensive Billing Guides by Province

Visual-Eyes has Provincial Billing Procedure Guides to help keep your office financials running smoothly. These resources will guide you through the submission and remittance process. They outline: How to become your own submitter. Creating and uploading a submission file from Visual-Eyes. Downloading and processing a remittance file from Visual-Eyes. Handling invalid, cancelled, refused, and rejected […]

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Using Leading Indicators to Improve Practice Performance

Leading indicators measure behaviours your clinic can implement to achieve a goal. Effective leading indicators are actionable. On the other hand, lagging indicators are metrics reported after the event, such as monthly sales.Some examples of goals and their possible leading indicators include:      Goal: Increasing revenue per patient     Leading Indicators: The optometrist prescribes needs-based specific eyewear solutions to the patient Exam-room […]

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