Online booking should feel simple for patients and manageable for your team. The upgraded Visual Book layout was designed with both in mind. The new layout gives patients a cleaner, more guided booking experience. For clinic teams, practitioner matching can support more personalized booking, especially for patients who need to see a specific provider. The upgraded Visual Book […]
Tag: Visual Care
Implementing Preferred Names for Patient Communications
Visual-Eyes supports enhanced patient personalization through preferred name functionality, enabling clinics to create a more welcoming experience. Within Visual Care, clinics can configure Visual Forms and Visual Book so that automated communications, such as appointment reminders and marketing messages, use a patient’s preferred name instead of their legal name. To implement this functionality, a Clinic Administrator must […]
