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Visual-Eyes has introduced significant enhancements to its 2-way texting functionality over the past year, delivering tools that streamline patient communication for optometry practices across Canada. The system features: Prepared messages ensure consistent, professional communications across all team members while dramatically reducing response time for routine inquiries. By simply typing ‘/’, staff can access customizable templates […]
Enhance your practice efficiency with effortless contact lens ordering directly from Visual-Eyes. This integration with Otto eliminates double entry, saving time and reducing errors. Key Benefits Pricing and Requirements A Premium Otto Subscription provides access to additional practice building tools including: Ready to implement this integration? Review our comprehensive guides: Transform your contact lens ordering process today […]
Microsoft will end support for Windows 10 on October 14, 2025. After this date, there will no longer be software updates, security patches, or technical support available for this operating system. Continuing to use Windows 10 beyond this deadline significantly increases your systems’ vulnerability to viruses, malware, and security breaches. Required ActionsContact your IT provider […]
Patient feedback is invaluable for continuous improvement and building lasting relationships. With Visual Connect surveys, you can gather meaningful insights while showing patients your commitment to exceptional care. When used strategically, surveys can also strengthen your online reviews. Three Essential Surveys for Your Clinic Keep It Simple for PatientsUse a single, well-framed question with emoji […]
Visual-Eyes provides powerful tools and reports to simplify invoicing, capture missed charges, and protect your bottom line, all while allowing you to stay focused on patient care. Day End Summary: Verify every aspect of a patient’s visit, including service charges, from your Scheduler. This quick check ensures nothing is left incomplete and can be reviewed throughout […]
The My Orders Screen helps your team stay on top of prescription orders. It shows all active orders in one place, making it easy to track Rx job progress from start to finish. No more guessing or searching across systems. Your team can quickly check order status, follow up with labs, and make sure patients get their […]
Visual Forms Kiosk allows you to load patient forms directly onto a tablet or in-office computer, creating a secure, dedicated station for patients to enter their information. Staff simply enter a secure PIN, select a patient, hand the device to the patient, and they are ready to go. It is that easy — no logins […]
The “Referred Others” feature in Visual-Eyes allows your clinic to automatically send a personalized thank-you email to patients who refer friends or family. It is a simple way to strengthen relationships, encourage word-of-mouth growth, and recognize loyal patients, without adding extra work for your team. Why It Is Helpful: How It Works: When checking in a […]
In our busy world, sending one message to recall patients is not enough. Even well-intentioned patients will miss these reminders because of overfilled inboxes or competing priorities. That is why we suggest a well-structured, multi-reminder strategy that uses the following smart techniques: Use Multiple Delivery Methods: Combine email, SMS, and phone calls to reach patients through the […]
Tired of scrolling through long lists of links on patient files? We’ve made it easier to find what you need—right when you need it. The new View Groups feature in Visual-Eyes, lets you organize Link Types into customizable “Views,” so you can decide which ones you want to view on the Linking screen at any given moment. This is especially […]
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