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With increased scrutiny from insurance companies, eye care clinics need to ensure transparency when requiring patients to co-pay for covered services. Provincial co-pay functionality in Visual-Eyes automates this process, eliminating double entry and reducing confusion. The provincial co-pay set up delivers three critical benefits for practice efficiency: In British Columbia and Alberta, where clinics can […]
Providing patients with a complete list of their invoices for the year does not need to be time consuming. In Visual-Eyes, a detailed statement can be generated in just a few clicks, supporting both patient convenience and efficient year-end administration. This helps clinics respond quickly to patient requests, particularly during tax season, while maintaining clear and accurate billing records. To […]
Recently there have been changing insurer expectations surrounding claim submissions. Insurance providers across Canada are reinforcing the policy that service dates on claims must reflect when products are dispensed or picked up, not when they are ordered. This shift has created uncertainty for clinics traditionally using order dates, with some claims being rejected when service dates […]
Visual-Eyes provides powerful tools and reports to simplify invoicing, capture missed charges, and protect your bottom line, all while allowing you to stay focused on patient care. Day End Summary: Verify every aspect of a patient’s visit, including service charges, from your Scheduler. This quick check ensures nothing is left incomplete and can be reviewed throughout […]
We are excited to share some highlights of the new Invoice Screen! It can be manually activated for you now and will become the default starting with version 11.14.3, expected to be released in June 2025. Updated Navigation Bar: Boasts a clean, streamlined appearance packed with modernized icons for an improved and intuitive user experience. Optimized […]
Visual-Eyes software has powerful search functions, designed to streamline your workflow by simplifying patient information retrieval. Below is an overview of the available search capabilities across different screens. Patient Find Field Invoice Screen Search Rx Screen Search Contact Lens Screen Search Explore our Search Capabilities Guide to leverage Visual-Eyes’ search methods for increased efficiency. For any questions or […]
Is your clinic using the TELUS eClaims integration offered by Visual-Eyes? We have integrated with TELUS Health to make submitting insurance claims easier! Benefits include: Please contact Product Support ([email protected] or 403-314-1322 x 1) to ensure that you are running an up-to-date version and to activate this feature. The Invoice and File Linking Modules are required, and Visual Forms […]
Visual-Eyes integrates with Global Payments for your debit and credit payment processing needs. With this integration, payment information will transfer seamlessly from Visual-Eyes to the point-of-sale terminal. Benefits include: Saving time by eliminating manual entry Reducing transcription errors Achieving day-end balances more efficiently Accepting payments anywhere – online, through mobile, in-app, on-site, and more Reducing credit card […]
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