Visual-Eyes is excited to introduce Visual Academy, the new centralized learning platform designed to make training and resources easier to access. Visual Academy brings together into one organized location: What to Know: Visual Academy is currently available for active Visual-Eyes users and is included in your Visual-Eyes fees. To access the content, please register using this Registration Form. If […]
Category: Updates
Visual Exchange: Building Stronger Communities Through Collaboration
Visual-Eyes is pleased to introduce Visual Exchange, a new initiative designed to bring specialty clinics together through meaningful collaboration. These sessions create opportunities for practices to connect, share innovative ideas, and learn from the real-world successes of peers within their areas of focus. Visual Exchange sessions are designed to deliver practical, peer-driven value: Visual Exchange will include three specialty-focused […]
The 2025 Year at a Glance
As 2025 draws to a close, the Visual-Eyes team would like to extend our sincere appreciation to our clients for your continued partnership and trust. Your feedback and collaboration continue to play a key role in shaping the evolution of our platform. Throughout the year, we delivered several meaningful enhancements focused on improving efficiency, communication, and training across clinics: As […]
Reflecting on 2024
As we close out 2024, we want to send a big thank you to our amazing clients! To recap 2024, we released: As we look to 2025, upcoming developments include: Your feedback is greatly valued as we work to streamline processes and your practice’s efficiency. Any development suggestions you have are welcome and may be emailed to [email protected]. Stay […]
The New “My Billings” Screen
The new “My Billings” screen is a powerful tool designed to provide you with greater control over your provincial billings, ensuring efficiency and accuracy. Key Features of the “My Billings” Screen: This innovative addition to Visual-Eyes Software offers another layer of financial control, allowing you to manage your practice’s billing operations with confidence. We have […]
Specialty Contact Lens Update
When ordering scleral contact lenses, additional scleral fields are now available so that you can add the extra information required. Please take a look at our Scleral Lens Guide for more information on how to set up and utilize this feature. If you require additional assistance, please contact our Product Support team at [email protected] or 403-314-1322 x 1. […]
Microsoft Ends Support to Windows 7
As of January 14, 2020, Microsoft has ended support to Windows 7. This means that the operating system will no longer receive software and security updates, and Microsoft will no longer be offering technical support for any issues that arise. Without ongoing security updates, the number of system vulnerabilities will continue to grow, making any […]
Legacy Windows XP and Vista PCs
Are you using any legacy Windows XP or Vista computers in your office? If so, it may be time for an upgrade. Why should I make the switch? Microsoft no longer supports these versions of Windows, and will not patch any security flaws or exploits which can leave you vulnerable. New software is generally not […]
The Rx Screen – Redesigned
The Rx screen has been redesigned in VE7 with extra features and additional fields in preparation for online ordering. Some changes you will notice are: New background colour Previous rx and order status tab system is being removed Summaries will display relevant order information Click or enter into a minimized summary to expand and edit […]
VE7 Updates and Features
Our Development team works hard to continue to add improvements and new features to Visual-Eyes. Some VE7 features are: New colour options for your navigation bar and field highlighting Multi-booking appointments Integrated health care validation (HCV – Ontario) My Exams status screen For additional improvements and features please view the ATTACHMENT. To update to VE7 […]