Efficient management of contact lens orders is crucial for practices aiming to deliver exceptional customer service. The My CL Orders Screen offers a comprehensive solution to streamline contact lens order management and effectively track orders. Key Features By leveraging these features of the My CL Orders Screen, your staff can maintain smooth workflows, reduce errors, […]
Maximizing Efficiency with the My Exams Screen
Visual-Eyes offers a suite of tools designed to enhance task management and streamline workflows. Enhance your efficiency by leveraging the My Exams screen in tandem with Exam Statuses, allowing seamless exam tracking. The My Exams Screen acts as a centralized hub within Visual-Eyes, delivering a comprehensive overview of all exams. Additionally, the Exam Status Screen […]
Enhance Your Practice Security: Essential Best Practices
Visual-Eyes is dedicated to assisting you in upholding the highest security standards for your practice. With advancements in technology it is crucial to continually review and strengthen your security measures. To bolster your protection, we strongly advise reviewing the following articles and implementing the associated best practices: By taking these proactive steps, you protect your […]
Leveraging Visual-Eyes for Patient Education
Empowering patients with knowledge is crucial for delivering exceptional care and engaging them in their eye health management. Leveraging Visual-Eyes for patient education can elevate patient-centered care by enhancing: With Visual Connect, educational content can be emailed to patients from the module itself, as well as from: Email campaigns within Visual Connect allow for segmentation, allowing you to target […]
Reflecting on 2024
As we close out 2024, we want to send a big thank you to our amazing clients! To recap 2024, we released: As we look to 2025, upcoming developments include: Your feedback is greatly valued as we work to streamline processes and your practice’s efficiency. Any development suggestions you have are welcome and may be emailed to [email protected]. Stay […]
New Arrival Time Feature for Appointments
Visual-Eyes now offers a new feature allowing you to set default “Arrive Times” for appointment types in Admin. This enhancement establishes clear expectations for arrival time, increasing efficiency and service quality. Below is a quick guide to help you set up the Arrive Time feature: Note: This default arrival time will only affect new appointments. This enhancement […]
Visual-Eyes Compatible Equipment List Updated
We are pleased to announce an updated list of optometric equipment compatible with Visual-Eyes, designed to enhance your practice’s efficiency. By integrating your equipment, you can seamlessly transfer data directly into patient exam forms, job orders, and links, streamlining your workflow. Our newly revised Compatible Equipment guide includes an extensive collection of nearly 200 equipment models that integrate […]
Discover Search Capabilities in Visual-Eyes
Visual-Eyes software has powerful search functions, designed to streamline your workflow by simplifying patient information retrieval. Below is an overview of the available search capabilities across different screens. Patient Find Field Invoice Screen Search Rx Screen Search Contact Lens Screen Search Explore our Search Capabilities Guide to leverage Visual-Eyes’ search methods for increased efficiency. For any questions or […]
Improving Patient Communication
Equip your team to manage patient communication and quickly resolve inquiries. How to get started: Explore our Maximizing Your Patient Communication Tools Guide for detailed steps to empower your team to handle patient communications. For further assistance, utilize the Support Chat on our website, contact [email protected], or call 403-314-1322 x 1. […]
Re-engage Patients with Automated Messaging
The growth of digital communication presents an opportunity to improve your patient engagement. Visual Connect’s automated messaging (email and text) provides an efficient solution to engage patients while delivering a personalized experience. Seamlessly integrate this feature into your workflow, leveraging your existing data to create customized templates and target specific patient groups effectively. Key benefits of automated […]