Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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Alpha Clinic Support


Alpha Clinic Support
1-403-314-1322
Call toll free

Welcome to Visual-Eyes’ Alpha Clinic Support

At Visual-Eyes, we are committed to providing comprehensive support to our Alpha Clinics. Whether you are new to Visual-Eyes or a long-time user, our Quality Assurance team is here to ensure you get the support needed with new releases.

Do not forget to bookmark this page for easy access to Visual-Eyes Alpha Clinic Support whenever needed.

Chat Support

Our chatbot on this page is designed explicitly for Alpha Clinics and connects you directly to our Quality Assurance team for quick assistance. Click on the chat icon in the corner to start a conversation during business hours (Monday through Friday, 8:00 a.m. to 5:00 p.m. MT).

Training and Resources

To help you make the most of Visual-Eyes, we offer a library of resources, including videos, articles, and training courses. Whether you want to enhance your skills or onboard new staff, our training materials are designed to support you.

Stay Up to Date with Release Notes

Sign up below to receive emails regarding updates and release notes for Visual-Eyes. Stay informed about the latest features, enhancements, and updates to improve your clinic’s workflow.

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Sign up to receive Visual-Eyes release notes.

Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

Practice management software that is rock solid dependable.

Dr. Mike Cobean, Optometrist
Eye Associates of North Bay

One stop shopping – Visual-Eyes does everything to organize our client information and process our jobs for the lab. Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly.

Melanie Elmslie, Office Manager
Just 4 Eyes Inc.

I’m a recent graduate, so I’ve used nothing but electronic health record systems in school and on all of my rotations. After having assessed several systems, I chose to use Visual-Eyes. I am very happy that I made this decision as it has helped our office run very smoothly and seamlessly right from the start. Nicole was a wonderful trainer and got us up to speed on the features. In addition, as we started using the system and had to contact the technical help desk we have always found them to be very polite and helpful. I personally find that the software integrates all aspects of the exams incredibly well. I would definitely recommend this system to colleagues. We look forward to growing our business with the help of Visual-Eyes and the fantastic support team.

Kelly Enns, OD
Sage Creek Eye Centre

Visual-Eyes is essential to my practice – I couldn’t practice without it! Very user friendly.

Dr. Courtney Kennedy
Kennedy Eye Clinic

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