The Team Behind
Your Management Software

Anne is a graduate of the University of Toronto in the field of Engineering Science. To some degree, she has been with Visual-Eyes since its inception in 1996. As the company grew, so did her involvement. Initially, her responsibilities included bookkeeping and performing the odd programming task here and there. As time passed, her contribution evolved into what it is today.

Anne has become the backbone of the company, overseeing all aspects of essential day-to-day operations and collaborating with her team of talented managers. She is very proud of Visual-Eyes and its ability to make a difference in how a clinic operates.

We asked Anne…

“What do you do in your free time?”
When I am not working or spending time with my kids, I love to get lost in a book or spend time creating my newest quilt.

“What is your favorite place that you have travelled to?”
I love to travel and love many places for different reasons, but if I had to pick one place, it would be Japan. The culture is so different and interesting, and everyone is very polite.

“What skills or talents do you have that most people do not know about?”
I love being creative, particularity in sewing. I explore this mostly through various styles of quilts. Most people do not know that I also do couture sewing.

Nick joined the Visual-Eyes team in June of 2022. Nick has a Harvard Certificate of Leadership Excellence in Leading Terms & Management Development, as well as a CompTIA A+ certification. Nick has gained years of experience through working as a Senior Management in Operations and Retail Sales. He currently holds the role of Operations Manager and his favourite part of Visual-Eyes is being with a passionate team that strives to improve our client’s efficiency through effective practice management.

We asked Nick…

“What inspires you?”
To see those around me grow and achieve success.

“If you were not working at Visual-Eyes, what would you be doing?”
I always wondered what it would be like to be a Lawyer. However, I feel my knowledge and passion for personal growth would be better utilized as a coach.

“What colour crayon would you be and why?”
Grey – things are almost always black and white, which combine to make one of the most beautiful shades in life (not to mention it is a shade I can see!).

Simone joined the Visual-Eyes team in April 2016, as a member of the Administration department. Prior to joining our team Simone completed her Bachelor of Science Degree in Animal Biology from the University of Alberta.

She has become a vital member of the Visual-Eyes family and works hard to ensure that the office runs smoothly. Her coworkers describe her as the person who “puts out fires”. She is always prepared to find a solution to any problem. Previously, she had been working in retail and is happy with the transition to Visual-Eyes, as she enjoys her coworkers and that no two days in the office are ever the same.

We asked Simone…

“What skills or talents do you have that most people do not know about?”
Besides English, I have studied four other languages: French, Spanish, German, and Latin. Granted since I do not use them, I don’t remember much from them now.

“What inspires you?”
Being in nature or anything that utilizes my creativity.

“What is your favorite place that you have travelled to?”
Bimini, Bahamas. North Bimini is a tiny oval shaped island where you could walk its width in 5 mins and bike ride its length in 15 mins. I loved the color of the sand and water there, and enjoyed swimming in the ocean with wild dolphins.

Irene joined the Visual-Eyes team in October 2021 as a Bookkeeper. Prior to joining our team, Irene kept busy with other jobs in administration and bookkeeping in a variety of companies such as manufacturing and mechanic. Due to her curiosity, Irene also delved in the world of psychology and completed psychology courses through the Athabasca University.

We asked Irene…

“What do you do in your free time?”
I have numerous hobbies including; woodworking, painting, and metalwork.

“What inspires you?”
Learning and life inspires me.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
A property with a hobby shop and accessories!

Before taking on his current role as a bookkeeper at Visual-Eyes, Oliver completed his Bachelor of Science in Accountancy as well as the Credit Skills Certification Program. With prior experience as an Internal Auditor, Oliver continues to bring valuable insights to his position within the company. At Visual-Eyes, Oliver appreciates the balance between focused productivity and a relaxed, joyful work atmosphere.

We asked Oliver…

“What do you do in your free time?”
I watch movies and sports, listen to music, play guitar, play basketball, and browse the internet.

“Where would be your favourite place to live and why?”
My favourite place to live would be off-grid close to a body of water.

“What is your favourite place that you have travelled to and why?”
My favourite places that I have travelled to is El Nido, Palawan, Philippines. It has a gorgeous beach!

Jenn is the newest team member in Administration. Holding certificates in both Business and Personal Training, Jen brings a multifaceted skill set to the table. Her prior work experience ranges from modeling to landscaping, serving and bartending, shipping and receiving, personal training, content creation, and social media management. What Jen loves most about Visual-Eyes is the warm and friendly atmosphere. She describes it as the most positive work environment she’s ever experienced. Plus, she’s a huge fan of having dogs around the office.

We asked Jenn…

“What do you do in your free time?”
You’ll find me lifting in the gym, playing a sport, longboarding, snowboarding, or exploring new coffee shops.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy my parents a new vehicle, invest some, and my husband has his pilot’s license, so we would buy a plane and travel.

“What is your favorite place that you have travelled to and why”
Greece, Italy, France, Portugal…I’m happy anywhere in Europe. I love the people, the pace, and how beautiful it is.

Tyra joined the Visual-Eyes Administration team on October 7, 2024, while working toward her Business Diploma at Red Deer Polytechnic. She brings a wide range of skills and experience from her background as an Administrative Coordinator, receptionist, retail associate, and assistant in a mechanical shop. At Visual-Eyes, Tyra values the open communication across departments, the supportive nature of her colleagues, and their readiness to address any questions.

We asked Tyra…

“What do you do in your free time?”
I enjoy getting outside in any way possible, preferably near a lake or river.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I’m inspired by people who share similar values and have successfully applied them in their lives.

“If you were not working at Visual-Eyes, what would you be doing?”
I would likely be teaching elementary students.

John is always striving to find the best ways to implement new features, which in turn facilitates a better service for new and existing clients. He has been with the organization since 2004 and has worked through many facets of the company including Technical Support, Training, Software Development, and Management.

John handles Project Management and is the lead Developer on the current version of Visual-Eyes, utilizing skills from his B. Tech in Computer Sciences. In his role, he takes pride in his ability to make people’s daily lives at work easier. He continues to seek growth both in the products we develop, and in his own personal career. John has graduated from the Dale Carnegie Effective Communication Human Relations/Skills for Success Course, as well as the Dale Carnegie Leadership Training for Managers Course. Most recently, he has also completed his Scrum Master Certification.

We asked John…

“What do you do in your free time?”
I spend time with my family, looking into cancer research, learning about evolutionary studies, writing music, and playing video games.

“What skills or talents do you have that most people do not know about?”
I am fairly good with Nun Chucks!

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would invest it and build a personal research lab/office.

Cam joined the Visual-Eyes family, for the most part, fresh out of school with a Bachelor of Science specializing in Computer Science from the University of Alberta. After a short stint as a freelance web developer, he began working at Visual-Eyes and has been here since 2009. He is a self-proclaimed “nerdy web guy”, but around here that only means he fits in perfectly. He started as a Technical Support Agent with the expectation of becoming a Software Developer.

We asked Cam…

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy enough musical instruments to fill an entire orchestra!

“Where would be your favorite place to live?”
On top of a mountain as long as I could get high speed internet.

“What skills or talents do you have that most people do not know about?”
I can solve a 12-sided Rubik’s cube.

Prior to Visual-Eyes, Christopher worked as an Independent App and Web Developer using his knowledge that was all self taught! He then joined our team in October 2019 with the Software Development department. He has found that the best part of working at Visual-Eyes is the friendly staff and being able to build software that helps our clients.

We asked Christopher…

“What do you do in your free time?”
I like reading, writing music, programming, and gaming.

“What skills or talents do you have that most people do not know about?”
I take part in handbell ensemble ringing.

“What colour crayon would you be and why?”
Glow in the dark blue because phosphorescence is fun!

Andrew came on board the Visual-Eyes team in September 2020, with a Bachelor of Science majoring in Computing Science (and minoring in Music) from the University of Alberta. He previously worked as a Software Developer intern for the City of Edmonton and the Government of Canada. One of the things he enjoys the most about working at Visual-Eyes is that there is interesting and challenging work paired with helpful, friendly coworkers.

We asked Andrew…

“What is your favourite place that you have travelled to?”
Lake Coeur d’Alene in Idaho. My family and I rented a cabin on the lake every summer when I was a kid, so it holds many fond memories for me and it’s a very beautiful lake!

“What skills or talents do you have that most people do not know about?”
I’ve played piano since the 3rd grade, and am currently learning how to play both the guitar and accordion.

“If you were not working at Visual-Eyes, what would you be doing?”
I’d probably be involved with software development of some kind for the government.

Joban is the newest team member on the App Development team. He offers exceptional knowledge and proficiency in his field with a Bachelor of Science degree in Computer Science from the University of Calgary. Prior to Visual-Eyes, he also gained experience through roles as an IT Support Intern and Software Developer, making him a valuable asset to our team. Joban appreciates the supportive and helpful atmosphere fostered by his coworkers, contributing to a positive work environment.

We asked Joban:

“What do you do in your free time?”
I compete in Powerlifting, hit the gym regularly, and enjoy playing sports.

“What inspires you?”
I am inspired by people that are better than me. Their achievements motivate me to become a better version of myself.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy an expensive car and invest the rest.

Thomas, or Toss as we call him at the office, joined the Visual-Eyes team in June of 2017. He joined us after completing his Bachelor of Science in Software Engineering from the University of Calgary, and working in a warehouse at the Calgary International Airport. Thomas was hired into the Web Development department and continues to thrive there today. He enjoys having the opportunity to help build solutions to complex problems on a daily basis.

We asked Toss…

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would go on a vacation to Japan, buy a house, and invest the rest in old video games and comic books.

“Where would be your favorite place to live?”
Someplace cool, quiet, and isolated, but with a good internet connection.

“What inspires you?”
The satisfaction of a job well done!

Eli joined Visual-Eyes in August 2018 as part of the Web Development team. After completing his Bachelor of Science with a Computer Science Major from the University of Calgary, Eli was excited to leave his previous work at grocery shops behind, and join a fun and professional work environment. Eli’s favourite part of working at Visual-Eyes is that the staff keep every day fun and interesting!

We asked Eli…

“What do you do in your free time?”
When I have free time, I enjoy playing video games, listening to audio books, and taking extra-long naps!

“What skills or talents do you have that most people do not know about?”
Most people do not know that I am actually pretty good at renovating houses.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
If I had one million dollars to spend, I would pay off all of my debt and buy a house in Kelowna.

Kirsten joined the Web Development team at Visual-Eyes in September 2020. She has a Bachelor of Science in Computing Science from the University of Alberta and in the past, she has worked in retail, restaurants, and as a Software Developer intern. Her favourite thing about working for Visual-Eyes is that there is lots to learn, and that everyone is friendly and helpful.

We asked Kirsten…

“What do you do in your free time?”
I like to sleep, read fantasy books, or draw in my down time.

“Where would be your favourite place to live?”
Somewhere warm, but not too warm.

“What is your favourite place that you have travelled to?”
I haven’t travelled very much, but I think that Vancouver is nice; it has great food!

Robbie came on board the Visual-Eyes team in March 2022, with a Bachelor of Science in Computer Science from the University of Calgary. Before joining our team, Robbie already had a fair share of developing web applications such as a library management system, social media, and even a web version of a board game! He is able to use the skills he acquired through his past web projects to help improve and maintain the web component of Visual-Eyes including Visual Book, Visual Care, and Visual Forms.

We asked Robbie…

“What do you do in your free time?”
I love spending time with family, playing all sorts of video games, and going to watch movies in the theatres.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
A house, a car for me, a car for my wife, a gaming pc, and I would probably buy a bunch of gifts for friends and family with whatever is left.

“What skills or talents do you have that most people do not know about?”
I am not sure if it is a skill or a talent, but I have a lazy eye! This just means my eye spends a lot of time disobeying me and drifting to the left.

Mark has over 15 years’ experience working with Visual-Eyes products. He currently leads the Quality Assurance team and helps organize and execute the development cycle. Mark is continuously looking for ways to simplify end user experiences and ensure our products are defect free. His team continuously tests all development completed and are not afraid to make the developers redo their work so that the end users can have a better experience.

We asked Mark…

“What do you do in your free time?”
I spend my time raising my two daughters, and enjoy camping, fishing, and playing board games.

“Where would be your favorite place to live?”
Victoria, British Columbia

“If you were not working at Visual-Eyes, what would you be doing?”
I would take some additional schooling in areas such as database administration and graphic design.

Matthew began at Visual-Eyes in July 2021 after completing his Bachelor of Science majoring in Computer Science at the University of Alberta. Matthew creates, runs, and maintains automated stress tests to ensure ongoing proper functionality of Visual Care. His diverse role at Visual-Eyes is the reason why he finds that the best part of his job is the learning experience that comes with new challenges every day.

We asked Matthew…

“What do you do in your free time?”
Rock climbing and playing video games.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a house, a hilariously over the top gaming setup, and then spend the rest on my friends’ Amazon wish lists.

“If you were not working at Visual-Eyes, what would you be doing?”
Hanging out and playing video games with my friends.

Sam joined the Visual-Eyes Quality Assurance team in February 2022. Prior to joining our team, Sam completed his Information Technologies in Telecommunications from the Southern Alberta Institute of Technology. He uses his knowledge in technology and communication by helping the team test and maintain Visual-Eyes so our clients can have the optimal experience. Sam enjoys working at Visual-Eyes because according to him, “we get work done, yet also find a way to make it fun”.

We asked Sam…

“What do you do in your free time?”
Video games, eating food, and travelling when able to.

“Where would be your favourite place to live and why?”
Any place with lots of warm rain.

“What is your favourite place that you have travelled to and why?”
Mexicali, Mexico – I did some charitable work and the people who I helped left a large impression on me.

Waheeb entered the Visual-Eyes Quality Assurance team in November with roots in the eyewear industry, stemming from his family’s businesses. There, he served as a Manager, refining his skills in client relations, and later transitioned into a customer success manager role with a marketing software company. With a BBA from Mount Royal University and certifications including CAPM from PM, CSM from Scrum Alliance, and AWS Certified Cloud Practitioner, Waheeb brings a diverse skill set to his role. Since his arrival at Visual-Eyes, he is inspired by many opportunities to expand his technical acumen. He finds the workplace culture very supportive, with colleagues demonstrating unwavering patience and eagerness to assist.

We asked Waheeb:

“What do you do in your free time?”
I think a better question is what don’t I do….

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
Buy some real estate and businesses, then open non-profits serving countries in poverty.

“Where would be your favourite place to live and why?”
Socotra Island in Yemen. Have a look and you’ll understand why.

Mashiad holds a Bachelor of Science with a specialization in Computer Science from the University of Alberta, where he achieved the highest level of academic excellence, earning a Distinction. Prior to joining the Visual-Eyes team, he also honed his skills as a Software Developer Intern where he spearheaded the design, development, and launch of a cutting-edge database system in the Medical & Legal Services sector. This project involved streamlining processes and optimizing system performance, provided customized database solutions, and adeptly addressed issues to elevate the overall user experience.

Mashiad’s favourite aspect of Visual-Eyes is the supportive environment and how the team prioritizes collaboration, innovation, and the well-being of its members. The inclusive atmosphere empowers him to wholeheartedly align with Visual-Eyes’ mission and actively contribute to its ongoing success.

We asked Mashiad…

“What do you do in your free time?”
I enjoy dedicating myself to the pursuit of knowledge and skill development. Whether it’s exploring new subjects, mastering existing ones, or staying update-to-date with the latest advancements, I find great satisfaction in the process of continuous learning and skill refinement.

“What inspires you?”
What truly inspires me is the impact that my work can have on people’s lives. Through my experiences, I’ve learned the importance of understanding different perspectives and collaborating effectively, even across differences, to achieve shared goals and objectives. Knowing that my efforts can make a positive difference in the lives of others is what drives and motivates me.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a big house with a scenic view: a picturesque setting where my family and I could create lasting memories.

Ranadip joined the Visual-Eyes Quality Assurance team on November 12, 2024, after earning his undergraduate degree in Computer Science. His prior experience as an IT Analyst and IT summer student has equipped him with valuable skills and experience.  At Visual-Eyes, Ranadip appreciates the collaborative and open environment, where cross-functional knowledge and humor are shared, fostering both enjoyment at work and exceptional client service.

We asked Ranadip…

“What do you do in your free time?”
I enjoy going for long walks, working out at the gym, and tinkering in my home lab.

“Where would be your favorite place to live and why?”
Northeast India as it seems like a very serene place to live in. It is culturally diverse, rich in history, and has beautiful natural scenery, with many lakes and waterfalls.

“What colour crayon would you be and why?”
I would probably be an Outer Space colored crayon. It is a darker grey with just the right amount of minimalism.

Maurice started work with the Technical Support department in March 2019 as the Technical Support Supervisor. He came to the Visual-Eyes team as an Innisfail High School graduate with over 10 years of experience as a supervisor. For Maurice, one of the highlights of working at Visual-Eyes is the friendly people he gets to work with.

We asked Maurice…

“What do you do in your free time?”
I enjoy playing video games, watching anime and YouTube, and playing board games.

“What colour crayon would you be and why?”
I would be blue. It is very generic, but you are always glad you have it when you need it.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a new house, new car, and a vacation package to Florida.

Before joining the Visual-Eyes team, Robert worked for 7 years in various retail customer service and inventory management roles. He was referred to us by one of our previous Technical Support Agents and we are very happy to have him aboard. He is a very dedicated team member and enjoys being able to help many of our clients.

Robert fits right in with the rest of our “techies” since he started with us in 2013. He has one cat that he refers to as a “hairy plant” and lives by the advice of: don’t stick your finger in your eye. He takes his coffee black and will never be seen without pants (he doesn’t believe in shorts).

We asked Robert…

“What do you do in your free time?”
I build model kits and play video games.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would buy a house and invest the rest.

“Where would be your favorite place to live?”
Calgary, AB

Travis has been working as a Technical Support Agent since June 2016. He has completed an MCSE from Medicine Hat College. Before joining the Visual-Eyes team, Travis spent several years as a computer technician and working in IT departments. He is eager to help clients and appreciates his co-workers for their helpfulness and knowledge.

We asked Travis…

“What do you do in your free time?”
I read, play computer games/board games/trivia games/card games, and watch TV/movies.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
A much nicer house with nicer furnishings, possibly in a city where they don’t get snow. And a Toyger.

“Where would be your favorite place to live?”
Somewhere in southern Europe, for the weather, food, and culture.

Stephen joined Visual-Eyes in October 2018 in the Technical Support department. He came to the Visual-Eyes team with over a decade of related experience working as tech support for various cable and ISP companies. He also has a Diploma in Computer Engineering Technology and a certificate in Precision Machinery from Holland College. Stephen has enjoyed the move to Visual-Eyes as there is a good work atmosphere, friendly people, and awesome dogs!

We asked Stephen…

“What is your favourite place that you have travelled to?”
It would be a 3-way tie between the Muskoka area in Ontario (and all the back roads around it), the Rockies, and PEI which I still think of as home.

“If you had 1 million dollars but had to spend it all in one day, what would you buy?”
I would buy a house, pay off my car, probably increase my motorcycle collection, and look into getting my pilots license. Or I could just blow it all on Lego.

“What colour crayon would you be and why?”
I would be that marker ink cartridge some joker shoved in with the crayons, so when you picked it up you would get ink all over your hands and go “Oh Man! Why Me?”

Before coming to Visual-Eyes, Matt had previous experience in IT at Bulletproof, Red Deer College, and Quinn’s Oilfield Supply. He became a part of Visual-Eyes in November 2019, joining us as a Technical Support Agent. Matt has studied Computer Systems Technology at Red Deer College focusing on the networking and programming streams. The best parts about working at Visual-Eyes for Matt is: there is lots to learn, his coworkers are enthusiastic about improving their knowledge, and the cleverly designed system feels good to represent.

We asked Matt…

“What do you do in your free time?”
I like to read, learn about things online, study languages, and chat online.

“What inspires you?”
It’s always exciting to learn more. It feels great to help people!

“What skills or talents do you have that most people do not know about?”
Speaking a decent amount of Japanese (I moved from studying Japanese at a N4 level to a N3 level), reading Hangul and Cyrillic phonetically, and knowing a tiny bit of tourist Korean and Cantonese. I am also taking French, German, and Russian in Duolingo.

Before coming to Visual-Eyes, Sean started in phone/tablet hardware repair in 2011 when the iPhone 4 was first taking off, then transitioned to Geek Squad to further expand his IT knowledge. He became a part of Visual-Eyes in September 2022, joining us as a Product Support Agent. The best part of Visual-Eyes according to Sean is the open communication between any department in the office. If you have any issue you cannot answer, you are always just a message away from someone who can help. No matter the size of the task, there is always someone who is willing to take time to lend a hand.

We asked Sean…

“What inspires you?”
Kindness. Very few people have the capacity for kindness in our crazy world nowadays, and taking the time to be kind to someone with no rewards is a very rare occurrence.

“What skills or talents do you have that most people do not know about?”
I moonlight as a drummer in a touring band, with over 12 years of live performance experience, 5 cross-country tours and over 480 shows played. I have taken a step back since the birth of my daughter, but it is still going strong.

“What colour crayon would you be and why?”
I would most likely be brown. It is the least used out of all crayons, and as someone who enjoys solitude that resonates with me.

Before joining our team, Brian pursued various career paths, including working as a truck driver and holding several customer service-oriented positions. His diverse background has equipped him with effective communication strategies and valuable insights into client needs. Since joining our company, Brian’s favorite aspect has been the warm and welcoming atmosphere fostered by his colleagues. He appreciates the friendly and approachable nature of the staff, as well as their shared enthusiasm and commitment to excellence in their work.

We asked Brian…

“What inspires you?”
I am inspired by my family. I always try to ensure that they are taken care of and I work hard to ensure that my entire family is comfortable and safe.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
If I had a million dollars, I would pay off all of my existing debt and then use the rest of the money to buy a new vehicle, and probably a really expensive dog house for my two dogs.

“What is your favorite place that you have travelled to and why?”
My favourite place that I have travelled to is Vietnam. I took the trip a few years ago and there were so many beautiful sites to visit and the food was amazing.

Nicole started in March 2017 with the Visual-Eyes Sales and Training team. Previously, she had completed her Bachelor of Commerce, with a Major in Marketing. She then worked abroad and once back home, worked in various industries as a tenant coordinator and an aquatic supervisor. One of her favourite parts of working as a Practice Consultant is that she gets to know amazing clients when she travels to the different clinics. She appreciates that the staff here are all great and genuinely enjoy helping others.

We asked Nicole…

“What do you do in your free time?”
I enjoy spending time with family. I have wonderful nieces and nephews that always put a smile on my face. I also love the outdoors and going to the mountains. You can generally find me snowboarding in the winter and hiking in the summer.

“What skills or talents do you have that most people do not know about?”
I am an amateur beekeeper. I don’t know if I would call it a skill yet, but I have gotten pretty good at eating the honey!

“What is your favorite place that you have travelled to?”
I am lucky to have been to a lot of amazing places. Kuta Lombok, Indonesia is great. It has an amazing landscape.

Prior to joining our team, Sami gained valuable experience as a Cook and a Door-to-Door salesman. Sami holds a Bachelor of Science degree with a major in Computer Science and a minor in Political Science from Saint Francis Xavier University. Additionally, for two years, Sami worked as a freelance tutor, guiding approximately 12 students through various subjects. With a diverse background and a passion for education and technology, Sami brings a unique perspective and skill set to our Practice Consulting team.

We asked Sami…

“What do you do in your free time?”
Write screenplays, watch films, Play/watch football (soccer), ukulele, Thinking, the occasional video game

“If you had 1 million dollars but had to spend it in one day, what would you do?”
Probably lose it.

“What is your favourite place that you have travelled to and why?”
Barcelona, Spain. The atmosphere of the city is unmatched.

Erik joined the Visual-Eyes team in August of 2022 as a Product Support Agent and recently joined the Practice Consulting team this year. Before that, Erik worked in retail computer sales and tech support. One of Erik’s most recent accomplishments is that he joined the Board of Directors for Youth HQ in Red Deer. When asked what Erik liked most about working at Visual-Eyes he said, “Working in the room with agents troubleshooting issues together. It is amazing to see everyone asking each other questions on how to solve problems, no matter how tenured they are.”

We asked Erik…

“What do you do in your free time?”
I like to play and coach lacrosse, spend time with friends and family, as well as relax watching a show.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
If I had 1 million dollars, I would probably use it for adventure capital. I think there are some really cool ideas out there that I would love to see made.

“Where would be your favourite place to live and why?”
I do not think I would ever move away from Alberta. All my family is here and that is the most important part to me.

Jonathan joined the Visual-Eyes Sales and Training team in June 2024. He holds a Bachelor of Commerce from the University of Calgary and has experience in commercial construction, banking, and financial planning. Jonathan describes the office environment at Visual-Eyes as truly unique, where everyone brings their diverse talents and experiences together to create what is best for our clients.

We asked Jonathan…

“What do you do in your free time?”
Preferably something outdoors – no matter the season.

“What inspires you?”
Learning from someone who has mastered a skill or craft.

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
I would invest 90% of it in real estate and spend the rest on my family.

Tonks joined the Visual-Eyes team in November of 2020 and has peacefully co-existed in the office environment where she can spend her time cuddled up at her person’s (Anne Chong) feet. Tonks is definitely quite a talker with a seemingly endless source of energy, so her favourite thing to do outside the office is to terrorize her younger brother Bitzer (when she is not sound asleep).

We asked Tonks…

“If you had 1 million dollars but had to spend it in one day, what would you buy?”
~Looks at her dog food~

“What are you most curious about?”
~Looks inquisitively at a bird~

“What’s your dream job?”
~Curls up and goes to sleep~