The Premier Eye Care
Practice Management Software Solution
Imagine your office at its best. Through our guiding principles of ease of use, reliability, and total office integration, the Visual-Eyes suite of software helps to reduce operational inefficiencies, allowing your employees to focus on what is important: your patients.
Your patients’ experience begins and ends at the reception desk. Your office staff are the face of your practice and leave a lasting impression. Ensure your staff have all the tools they need to efficiently and effectively serve your patients:
- All key data available from a single screen
- Easy to use family grouping structure
- Fully customize patient printouts
- Robust colour-coded scheduler for ease of use
- Integration with all Provincial electronic healthcare billing systems
- Invoicing tools such as auto-prompts, split payments, or deposits on account
- Detailed tracking of invoicing including insurance charges
- Automatically send emails and texts to patients regarding appointment reminders, recalls, and order pick ups
More Reporting, More Insight
Visual-Eyes pulls data from each module to create over 340 unique reports. You can easily find and analyze recall effectiveness, inventory discrepancies, and end of day reports. If you need a report that you cannot find, our expert support team will assist you to find it or help create a custom report for your specific needs.
Become a better doctor, provide a better service, and have more time to interact with your patients. The Visual-Eyes System instantly puts all the information you need at your fingertips. View past exams, compare on a split screen, and enter new data with ease.
- Easy to navigate and customize EMR exam layout
- View split screen and historical exams
- Data entry is quick and customizable with dropdown options
- Document repository for fundus photos, visual field results and referral letters
- Intra & inter office task messaging
- Evaluate and control patient flow
- Auto-create customized referral letters from your exam data
A Better Patient Experience
Visual-Eyes gives you a breadth of control over your office like never before. Discover bottlenecks in patient routing and instantly message staff members to increase office efficiency. Review past data and enter new data faster and more accurately. Connect offices for instant access to electronic patient files.
As your patients leave the exam room, their positive experience should continue with them through to your Eyewear Gallery. Visual-Eyes makes multiple prescriptions available to the Eyewear Gallery as well as auto-pricing products; eliminating transcription and cost errors for your patients and practice.
- Import prescriptions for both spectacle and contact lens orders
- Auto price lenses, add-ons, and lab charges based on supplier catalogues
- Real-time parameter updates to reduce out-of-range lens orders
- Generate invoices instantly
- Track all frames with a unique ID and barcode
- Generate inventory reports
- Validate and send spectacle orders electronically to most major labs
Frames, Lenses and Contacts, Simplified
Streamline your patient’s experience within your Eyewear Gallery. Your opticians will love the consistency and ease of use from prescription to inventory management. You can breathe easy knowing that patients and employees alike will benefit from the intuitiveness of Visual-Eyes.
Your patients’ experience begins and ends at the reception desk. Your office staff are the face of your practice and leave a lasting impression. Ensure your staff have all the tools they need to efficiently and effectively serve your patients:
- All key data available from a single screen
- Easy to use family grouping structure
- Fully customize patient printouts
- Robust colour-coded scheduler for ease of use
- Integration with all Provincial electronic healthcare billing systems
- Invoicing tools such as auto-prompts, split payments, or deposits on account
- Detailed tracking of invoicing including insurance charges
- Automatically send emails and texts to patients regarding appointment reminders, recalls, and order pick ups
More Reporting, More Insight
Visual-Eyes pulls data from each module to create over 340 unique reports. You can easily find and analyze recall effectiveness, inventory discrepancies, and end of day reports. If you need a report that you cannot find, our expert support team will assist you to find it or help create a custom report for your specific needs.
Become a better doctor, provide a better service, and have more time to interact with your patients. The Visual-Eyes System instantly puts all the information you need at your fingertips. View past exams, compare on a split screen, and enter new data with ease.
- Easy to navigate and customize EMR exam layout
- View split screen and historical exams
- Data entry is quick and customizable with dropdown options
- Document repository for fundus photos, visual field results and referral letters
- Intra & inter office task messaging
- Evaluate and control patient flow
- Auto-create customized referral letters from your exam data
A Better Patient Experience
Visual-Eyes gives you a breadth of control over your office like never before. Discover bottlenecks in patient routing and instantly message staff members to increase office efficiency. Review past data and enter new data faster and more accurately. Connect offices for instant access to electronic patient files.
As your patients leave the exam room, their positive experience should continue with them through to your Eyewear Gallery. Visual-Eyes makes multiple prescriptions available to the Eyewear Gallery as well as auto-pricing products; eliminating transcription and cost errors for your patients and practice.
- Import prescriptions for both spectacle and contact lens orders
- Auto price lenses, add-ons, and lab charges based on supplier catalogues
- Real-time parameter updates to reduce out-of-range lens orders
- Generate invoices instantly
- Track all frames with a unique ID and barcode
- Generate inventory reports
- Validate and send spectacle orders electronically to most major labs
Frames, Lenses and Contacts, Simplified
Streamline your patient’s experience within your Eyewear Gallery. Your opticians will love the consistency and ease of use from prescription to inventory management. You can breathe easy knowing that patients and employees alike will benefit from the intuitiveness of Visual-Eyes.
The Visual-Eyes Module System
100% Customizable For Your Practice
We have created a unique system that works for any optometry practice, from those just starting out to multi-location established practices. Start with the base module and build your system as it suits your office, paying only for the modules you need. We offer around-the-clock flexibility, so you can connect new workstations, add new modules, or even link satellite offices as you see fit. Even the way you pay is up to you: monthly subscription or one-time purchase with annual support.
Additional Modules Include:
Securely store, manage and access your patients’ information with minimal steps. With highly detailed records and easy-to-update files, all of the data you need is readily available exactly when you need it.
Keep track of invoice details for each patient, accept deposits and payments, and maintain accurate accounts receivable. Create invoices for third party insurance companies and clear multiple balances at once with a single transaction. Keep track of deposits and credits.
Book appointments, maintain your patient database, and generate reports. Tailor the scheduler to your office’s appointment types, all conveniently colour-coded. Link recalls to appointments for maximized patient retention.
Track your inventory and lab orders in one convenient location. Our streamlined system helps minimize clerical errors. Automated lens ordering makes processing orders a breeze.
Easily monitor, track and evaluate contact lens orders. Import contact lens prescriptions, assign expected arrival dates, and empower your staff with the information they need to better inform your patients about their contact lenses.
Streamline your exam with a feature-rich system that is completely customizable to your current exam procedures. Adjust the order you enter findings, compare with historical data, and auto-generate exam letters and orders.
Eliminate paper files by scanning and attaching charts and reports to patient profiles. Keep specialist reports, retinal images, visual field results, and OCT scans just a click away. Evaluate, review, and complement your exam with ease.
The antidote to post-it notes. Instantly exchange messages with staff, set personal reminders, and keep tabs on patients. Communicate with a single staff member, a select group, or the entire organization while linking to a specific patient or record.
Our online booking system allows your patients to book appointments directly into your schedule, even when your clinic is closed. Ensure you stay visible and accessible to your patients 24/7 by allowing them to book appointments from the comfort of their own home or from their mobile device.
Our fully integrated email and text message system allows you to automatically send out customized appointment reminders, recalls, and order updates to your patients. It can also be utilized as an extra touch point by sending surveys to patients after a visit or purchase.
Gather your patient’s information before their appointment and optimize your practice’s check-in process. Information is then either saved in the patient’s Visual-Eyes file, or linked as a PDF, helping to ensure a streamlined process.
Trusted by 400+ clinics across Canada
Click to see what they have to say about us!
I’m a recent graduate, so I’ve used nothing but electronic health record systems in school and on all of my rotations. After having assessed several systems, I chose to use Visual-Eyes. I am very happy that I made this decision as it has helped our office run very smoothly and seamlessly right from the start. Nicole was a wonderful trainer and got us up to speed on the features. In addition, as we started using the system and had to contact the technical help desk we have always found them to be very polite and helpful. I personally find that the software integrates all aspects of the exams incredibly well. I would definitely recommend this system to colleagues. We look forward to growing our business with the help of Visual-Eyes and the fantastic support team.
Kelly Enns, OD
Sage Creek Eye Centre
The overall value of Visual-Eyes comes from helping to keep us organized and saving time. Visual-Eyes provides our leadership team with the tools to easily manage by facts versus emotions. Through its various tracking and reporting functions, it helps with accountability. With a multi-location practice Visual-Eyes acts as a bridge to connect our locations in real time.
Dr. Trisha Beal, Owner
Brant Family Eye Care
The single biggest advantage of Visual-Eyes has been its convenience. Visual-eyes’ value comes from the simplicity and speed with which we can run our business.
Dr. Tra Sin, Owner
Herman Eye Care
I’ve tried a couple other EMR systems at other clinics and VE is the easiest and most straight forward to use.
Sarah Freiburger
Eye Q Optometry
Visual-Eyes Software
OverviewBase Module
Invoicing Module
Scheduler Module
Dispensing Module
Contact Lens Module
Examination Module
File Linking Module
To/Do Routing Module
Visual Book
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