Technical Support Keeps Your Practice Running Smoothly

As a Visual-Eyes client you have access to our excellent technical support team. To ensure your experience with our software is positive, we provide you with a number of support options.

Our Support Team Offers:

Inbound technical support call centre during business hours, Monday through Friday
24-hour emergency response, even on weekends and holidays
Submit requests electronically by emailing [email protected]

Trusted by 400+ clinics across Canada

Click to see what they have to say about us!

I’m a recent graduate, so I’ve used nothing but electronic health record systems in school and on all of my rotations. After having assessed several systems, I chose to use Visual-Eyes. I am very happy that I made this decision as it has helped our office run very smoothly and seamlessly right from the start. Nicole was a wonderful trainer and got us up to speed on the features. In addition, as we started using the system and had to contact the technical help desk we have always found them to be very polite and helpful. I personally find that the software integrates all aspects of the exams incredibly well. I would definitely recommend this system to colleagues. We look forward to growing our business with the help of Visual-Eyes and the fantastic support team.

Kelly Enns, OD
Sage Creek Eye Centre

The overall value of Visual-Eyes comes from helping to keep us organized and saving time. Visual-Eyes provides our leadership team with the tools to easily manage by facts versus emotions. Through its various tracking and reporting functions, it helps with accountability. With a multi-location practice Visual-Eyes acts as a bridge to connect our locations in real time.

Dr. Trisha Beal, Owner
Brant Family Eye Care

Visual-Eyes provides a comprehensive solution that allows me to manage every aspect of my practice. Visual-Eyes solves many problems in my practice from providing management information to marketing to helping provide excellence in patient care. The most valuable asset of my practice, my data, is protected and secured by people I trust.

Dr. David White, Owner
Westmount Optometrists

We could not run without a good software system. Visual-Eyes solves many problems by having everything in one program, inventory, EMR etc.

Dr. Dorothy Barrie, Owner
Invision Eye Care Centre