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To say the world has changed is an understatement, as COVID-19 has affected everyone’s life in some way. For your eye care practice, everything from invoicing to examinations may be affected, and it can be difficult to manage. Whether your clinic recently re-opened or has been operating from the start, continue reading to learn about […]
Visual-Eyes is here to support you and your practice. Reducing high touch point surfaces, physical distancing, and contact tracing requirements are a few changes that clinics have had to address. Below is a checklist of Visual-Eyes features to implement during COVID: Reducing Touch Points Email final prescriptions with one click from a patient’s chart. Email invoices that include pay now options. These online […]
As provinces reopen, Visual Care can help you manage the new challenges that arise due to required safety precautions. Visual Connect and Visual Book can assist you in communicating your new procedures to your patients by: Customizing existing messages with new COVID-19 protocols Attaching documents and check in forms for patients to fill out ahead […]
If you have not done so already, it might be time to think about the steps your clinic can take towards re-opening, including: 1. Modifying your patient communications to reflect your new protocols Create or update Visual Connect and Visual Book templates ahead of time to inform your patients of: New hours Safety measures your […]
During this unprecedented time, many clinics have had to reschedule or cancel patient appointments due to health minister restrictions. Within Visual-Eyes, by using appropriate statuses, you are able to track these specific patients affected by COVID-19 and reach out to them again once regular operations have resumed. This increases your customer service level by ensuring […]
Many clinics have questions on how they should proceed with staying on top of communications to their patients. Depending on your clinic’s unique situation, will determine which of the following options apply to you. We have created guides with communication options available to your clinic if you choose to: Remain Open Close for Regular Scheduled […]
At Visual-Eyes, we are monitoring the situation with COVID-19 closely. We understand that these are extremely stressful times. As your trusted partner, we are committed to supporting your clinic and recognize the financial impact of being limited to only providing essential services for your patients. We want to continue to support independent optometry and help […]
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