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While each province in Canada has their own specific rules for handling billing claims and submissions, there are similarities that allow us to establish best practices, regardless of your province. The Billing Best Practices Guide will review: Set up Processes Creating Claims Submitting Billings Remittances Useful Billing Reports By reviewing and implementing these best practices, […]
Lens extras are additional charges from your lab (e.g. for semi-rimless lenses) that are applied to orders. Visual-Eyes has a function that allows you to enter the parameters that incur these extras charges, enabling them to be automatically added to a lens price when one of the parameters is triggered. Setting up lens extras helps ensure […]
The Visual-Eyes File Linking module allows for documents and files to be stored digitally in a single location for easy access from any computer. Links can be viewed one at a time, or in a multi-link view to compare documents from the same day or from one year to the next. Documents that may be linked include: […]
Have you registered to access valuable resources on our website yet? Not only can you view past newsletter articles and webinars, but we now have a forum available. Join the conversation with your fellow optometrists, clinic staff, and Visual-Eyes staff to ask any questions or share ideas that would benefit everyone. The forum can be […]
Did you know both Visual-Eyes and Visual Care have a communication tool that displays all electronic communication (e.g. email or text message) attempts? You can use the communication tab (in Visual-Eyes) or log (in Visual Care) to search for specific message types or patients, and see if a message was successfully sent and opened. Our […]
Visual-Eyes is here to support you and your practice. Reducing high touch point surfaces, physical distancing, and contact tracing requirements are a few changes that clinics have had to address. Below is a checklist of Visual-Eyes features to implement during COVID: Reducing Touch Points Email final prescriptions with one click from a patient’s chart. Email invoices that include pay now options. These online […]
The time clock feature is Visual-Eyes’ solution to accurately track staff hours within a clinic. In addition to tracking staff time, the time clock allows managers to run reports using the data gathered from timesheets for payroll and management purposes. We have created a Time Clock Guide that covers how to: Clock in and clock out View […]
There are multiple reasons why software updates are released and why you should keep them current. This applies equally to Windows, Visual-Eyes and any other software you might run within your clinic. Bugs/Security Exploits – Older software versions may have bugs or known security holes that could be exploited by hackers, which have since been patched. […]
The Visual-Eyes ‘My Orders’ screen allows for job order management including: One click access to Rx orders. Multiple parameters to filter the orders list to your specifications. Stay up to date with your notifications and happy calls. Bulk send and check statuses of job orders when using Integrated Lens Ordering. Ensure you are exceeding patient […]
Exam letters can be customized in a variety of ways, for example each doctor can have the option to have electronic signatures ready at a single click. You can also create multiple letter templates so that depending on the type of referral you are sending, you can quickly choose a template to act as a […]
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