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Did you know both Visual-Eyes and Visual Care have a communication tool that displays all electronic communication (e.g. email or text message) attempts? You can use the communication tab (in Visual-Eyes) or log (in Visual Care) to search for specific message types or patients, and see if a message was successfully sent and opened. Our […]
Visual-Eyes is here to support you and your practice. Reducing high touch point surfaces, physical distancing, and contact tracing requirements are a few changes that clinics have had to address. Below is a checklist of Visual-Eyes features to implement during COVID: Reducing Touch Points Email final prescriptions with one click from a patient’s chart. Email invoices that include pay now options. These online […]
The time clock feature is Visual-Eyes’ solution to accurately track staff hours within a clinic. In addition to tracking staff time, the time clock allows managers to run reports using the data gathered from timesheets for payroll and management purposes. We have created a Time Clock Guide that covers how to: Clock in and clock out View […]
There are multiple reasons why software updates are released and why you should keep them current. This applies equally to Windows, Visual-Eyes and any other software you might run within your clinic. Bugs/Security Exploits – Older software versions may have bugs or known security holes that could be exploited by hackers, which have since been patched. […]
The Visual-Eyes ‘My Orders’ screen allows for job order management including: One click access to Rx orders. Multiple parameters to filter the orders list to your specifications. Stay up to date with your notifications and happy calls. Bulk send and check statuses of job orders when using Integrated Lens Ordering. Ensure you are exceeding patient […]
Exam letters can be customized in a variety of ways, for example each doctor can have the option to have electronic signatures ready at a single click. You can also create multiple letter templates so that depending on the type of referral you are sending, you can quickly choose a template to act as a […]
Visual Care now has the ability for you to set your clinic’s hours. This will increase your team’s efficiencies by: Eliminating double entry. A ‘field’ or tag has been created to use when composing messages that will pull the details of your clinic hours and insert them into the message without you having to retype […]
Visual-Eyes has various tools that help manage tasks so you can stay on top of your to-do list. One of these tools is the use of Exam Statuses paired with the My Exams screen. Exam statuses are used to track the progression of your exams. With these you can even recommend items to be invoiced, […]
Patient consent is mandatory when sending any form of electronic communication as per Canada’s Anti-Spam Legislation (CASL). This took effect in 2014, and in response Visual-Eyes developed the consent module to effectively track patients’ permissions, ensuring emails and text messages are sent in accordance to this legislation. The consent module not only provides a way […]
With the help of Visual Connect, the newest release of Visual-Eyes now has the ability to email invoices, prescriptions and links, all from within Visual-Eyes. The ability to email these documents benefits your clinic by: Allowing your clinic to remain paperless. Maintaining physical distancing in your practice. Patients now have their own electronic record of […]
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