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Many clinics have questions on how they should proceed with staying on top of communications to their patients. Depending on your clinic’s unique situation, will determine which of the following options apply to you. We have created guides with communication options available to your clinic if you choose to: Remain Open Close for Regular Scheduled […]
At Visual-Eyes, we are monitoring the situation with COVID-19 closely. We understand that these are extremely stressful times. As your trusted partner, we are committed to supporting your clinic and recognize the financial impact of being limited to only providing essential services for your patients. We want to continue to support independent optometry and help […]
Running a tray report ensures that active orders in Visual-Eyes, match the physical trays in your office. This helps to make you aware of any possible job order delays before your patient wonders why their order is not in. Confirming tray reports are correct and up to date, will also help to keep your inventory […]
As of January 14, 2020, Microsoft has ended support to Windows 7. This means that the operating system will no longer receive software and security updates, and Microsoft will no longer be offering technical support for any issues that arise. Without ongoing security updates, the number of system vulnerabilities will continue to grow, making any […]
Visual-Eyes has tools in place to help streamline your recall process. Some of these tools include: Reports which assist with sorting patients by doctor and recall type. Interactive phone recall screen which allows you to make and track recall phone calls from the scheduler. Automated email and text messages, ensuring your patients are contacted for […]
Integrated lens ordering allows you to download online lens catalogs (including pricing and lens availability) from most major labs. While there are often thousands of options available, you may simplify the ordering process by narrowing down the selections. Visual-Eyes has an option that allows you to select your favourite lenses, alleviating the need to sift […]
Visual-Eyes mail export reports are highly effective at providing your practice with key lists of patients based on rules determined by the end user. One such list can provide you all of the patients that have a valid communication consent on file. Having a valid consent on file is important in determining which patients are […]
Do you dread frame inventory? Do you waste time tracking down frames due to entry errors? Let Visual-Eyes do the initial work for you with our frame inventory discrepancy reports to ensure you are managing your stock effectively. These discrepancy reports help you find errors in frame and job order statuses. They can also be […]
Scheduler demographic reports are a very powerful tool for viewing patient behavior and growth. Use these reports to track metrics such as: Distribution of new patients among doctors. The age distribution of your new patients. How new patients hear about your practice. No-show and cancellation rates by doctor. We also track booking method (appointments made […]
Are you looking for more ways to remind your patients about their appointments and receive continued feedback? New reminder options are now available within Visual Connect that allow you to send additional email and text messages when patients have an appointment. Use these messages to: Send a confirmation of the appointment details when the appointment […]
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