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As business owners, knowing your referral sources and successful marketing programs is an important aspect of managing growth. The first step to find out where your patients are coming from is to start asking! For new patients, you might ask: How did you hear about our office? The answers should be entered consistently, in Visual-Eyes […]
“If you measure it, it will improve.” Every business has key values which if tracked, can drastically effect the performance of your business. In the optometry industry, one of these key metrics is your average revenue per full exam (also sometimes called ‘revenue per patient’.) Why is revenue per full exam so important? It is […]
Do you regularly run a RECALC on your database? Running a RECALC is similar to refreshing an Internet page, it ensures all of your calculated fields in Visual-Eyes are up to date. Abnormal circumstances, such as a network disconnect or a miscommunication between workstations, can cause inaccuracies within some of the calculated fields in your […]
Have you ever wondered how to measure what your individual team members are spending their time doing? Visual-Eyes has a number of reports that will allow you to look at staff effectiveness. For example, the attendant stat reports, located under the invoice section of your reports module, allows you to see who is servicing your […]
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