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Visual-Eyes’ split payment feature applies one payment to a group of invoices. This can be done in two ways: Family Split Payments: This allows family members to make payments towards multiple invoices for people listed under the same family unit. Insurance Split Payments: This allows a single entry for insurance payments regardless of the number of patients […]
The Visual-Eyes ToDo Module gives your clinic the ability to go fully paperless, with interoffice communication and task managing capabilities. ToDo module features include: Creating reminders for tasks that can be linked to a specific patient’s file. Monitoring the completion status of ToDos. Forward dating messages for reminders of future tasks. Sending messages or tasks to an individual, […]
In Visual Care, there is a feature that enables you to set your regular clinic hours, as well as holiday closures. Setting the times that your business is open will affect: How messages are sent from Visual Connect; messages will not send on days that you are closed. Available booking days in Visual Book. It is important to […]
There are two basic types of support. 1. UnplannedThis is where something unexpected happens and you need help in order to get it resolved. In these cases, support is only a phone call or email away. 2. Planned (e.g. inventory or equipment upgrades)This occurs when you know you will need support and the call can be scheduled for a future date/time. […]
There are multiple reasons why software updates are released and why you should keep them current. This applies equally to Windows, Visual-Eyes and any other software you might run within your clinic. Bugs/Security Exploits – Older software versions may have bugs or known security holes that could be exploited by hackers, which have since been patched. […]
Integrated lens ordering allows you to download online lens catalogs (including pricing and lens availability) from most major labs. While there are often thousands of options available, you may simplify the ordering process by narrowing down the selections. Visual-Eyes has an option that allows you to select your favourite lenses, alleviating the need to sift […]
Scheduler demographic reports are a very powerful tool for viewing patient behavior and growth. Use these reports to track metrics such as: Distribution of new patients among doctors. The age distribution of your new patients. How new patients hear about your practice. No-show and cancellation rates by doctor. We also track booking method (appointments made […]
Visual Connect, our automated email and text message module, can be used to send electronic communications for a variety of purposes. Some of these include: Appointment reminders that allow patients to confirm. Follow up communications containing a survey link for feedback. Recall reminders that include a link to your online booking portal. Follow up messages […]
Visual-Eyes has partnered with Zomaron™ to provide competitive pricing for your credit card processing fees. Part of this partnership includes an integration to your point of sale machine. This integration will make achieving your day end balance more efficient by reducing payment corrections, with payment information being transferred between Visual-Eyes and your point of sale […]
Visual-Eyes has the ability to integrate with some of the top optical measuring devices on the market. We currently interface with Optikam™, i.Terminal®, and Visioffice®. These devices go beyond your basic PD measurements. Import readings directly into your Visual-Eyes job orders to save time entering values in manually and reduce potential transcription errors. Technical Support […]
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