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Our new Visual Connect email editor has additional customization options for your messages. Engage your customers and compliment your clinic branding with these new upgraded options: Add photos Link websites Link surveys Use a header that will draw attention More fonts Please view our short GUIDE for instructions on using these new features. Haven’t heard […]
In today’s age of technology, it is important to be increasingly aware of scams regarding our computers, and in turn, patient information. A common scam found online today allows a malicious user access to your system. The user typically gains access via cold calls and fake warning messages that connect you to a live person […]
Exam Capture Rate is an important metric we hear about on a regular basis. Some of you have likely tried to calculate this manually using a spreadsheet. Save yourself time and let Visual-Eyes do the work for you! Our Exam Capture Rate report will show you the total number of exams that contained a final […]
Do you have patients that come in for multiple follow up or visual field appointments? Want to save yourself time flipping through the schedule to find available appointment slots? You asked and we listened. Our developers created an option to streamline your multibooking process. In Version 7, you can enter your appointment type just once, […]
Limiting the amount of wait time patients spend in your clinic should be kept front of mind in order to ensure a positive patient experience. That is why we recommend documenting your patient’s insurer information. Having insurer records on file allows you to: Quickly apply third party coverage to job orders and invoices Recognize if […]
Security is a critical aspect of your business. By talking about security on a regular basis, it helps keep it front of mind for staff and owners alike. Passwords are an easy place to start. It is important that each staff member has their own username and password. It is also important that passwords are […]
Did you know in Ontario you can register as a group to submit OHIP claims? Save time during your submission and remittance process by only submitting once per clinic, rather than one file per Doctor. For clinics with Doctors working in other practices, using OHIP Group Billings is a great option to keep claims and […]
The Frame Detail report is one of our most powerful reports to manage your dispensary and frame inventory. By running this report before your physical inventory date, you can fix a number of human data entry errors before you even start counting frames. For details on how to run these reports, click HERE. More information […]
We are very excited to announce that Visual-Eyes version 7 will be released in the new year. Some of the new features include: A multi-appointment booking screen Color coded relevant notes Integrated exam status screen Picking your own navigation colors Ontario: An automated HCV system to check for patient eligibility For a more comprehensive list […]
Procedure guides are important for any successful business. They define processes as well as set standards, which is important for a consistent customer experience. There are a number of important benefits to having a procedure guide. They provides clarity on how to accomplish different tasks; ensuring consistent, quality service with knowledgeable employees. They are exceptionally […]
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