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Limiting the amount of wait time patients spend in your clinic should be kept front of mind in order to ensure a positive patient experience. That is why we recommend documenting your patient’s insurer information. Having insurer records on file allows you to: Quickly apply third party coverage to job orders and invoices Recognize if […]
Security is a critical aspect of your business. By talking about security on a regular basis, it helps keep it front of mind for staff and owners alike. Passwords are an easy place to start. It is important that each staff member has their own username and password. It is also important that passwords are […]
Did you know in Ontario you can register as a group to submit OHIP claims? Save time during your submission and remittance process by only submitting once per clinic, rather than one file per Doctor. For clinics with Doctors working in other practices, using OHIP Group Billings is a great option to keep claims and […]
The Frame Detail report is one of our most powerful reports to manage your dispensary and frame inventory. By running this report before your physical inventory date, you can fix a number of human data entry errors before you even start counting frames. For details on how to run these reports, click HERE. More information […]
We are very excited to announce that Visual-Eyes version 7 will be released in the new year. Some of the new features include: A multi-appointment booking screen Color coded relevant notes Integrated exam status screen Picking your own navigation colors Ontario: An automated HCV system to check for patient eligibility For a more comprehensive list […]
Procedure guides are important for any successful business. They define processes as well as set standards, which is important for a consistent customer experience. There are a number of important benefits to having a procedure guide. They provides clarity on how to accomplish different tasks; ensuring consistent, quality service with knowledgeable employees. They are exceptionally […]
Our development team has been busy on many fronts this past year, but one of the most exciting things we are working on is direct lab integration. This new feature will allow you to download lens pricing directly into your Visual-Eyes catalog. Using our markup functions, you can then create your personalized retail pricing. Once […]
In today’s age of technology, gathering consent to contact your patients electronically is of the utmost importance in retaining and growing your client base. Collecting consent, especially deliberate consent, typically works best at the Front Desk during the check in process. Deliberate consent can be acquired in either written or verbal form. It is ideal […]
There has recently been a wave of ransomware programs affecting our clinics. Ransomware is a type of software that locks access to your system until a ransom is paid. We want to ensure that our clinics are diligently using best practices when working within their system to ensure that their patient data remains safe. The […]
Our development team works hard to continuously make improvements to Visual-Eyes in order to maximize efficiency for our clinics. Recently there have been some great features added to the Exam module that we are excited to share with you. Directly within Exam, you can now create billings and recalls, recommend invoice items, and view pre-test […]
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