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Does your clinic send electronic communications, such as emails and text messages, to patients? As of July 1, 2017, Canada’s Anti-Spamming Law (CASL) will be in full effect and there are two key points to be aware of with regards to your practice: Implied Consent – Unless you have “Deliberate Consent”, you are only eligible […]
With all that goes on with running a business, we sometimes forget how important it is to make sure we are collecting money for the products and services we provide. There are two equally vital parts to this collection process. The first, would be to confirm we are charging patients for all the products and […]
Proactively replacing your computers is key to keeping your office running at its most efficient. Generally speaking, most IT professionals agree that a computer should be replaced every three to five years. Though it is possible that your computer may last past this age, the likelihood of experiencing issues or complete failures increases, which can […]
Visual-Eyes gives you the ability to recover exams that you may not have had the chance to save or if the exam was started on the wrong patient. Our exam recovery tool is a great feature for anyone that happens to experience a power outage, intermittent network issues, or inadvertent data entry errors. For details […]
Intrinsically we know that based on personalities and work style, some people work together more effectively than others. Have you thought of how you might leverage this to increase productivity? By analyzing past performance, you can optimize your staff schedule. One way to use our Rx demographics reports, allows you to determine which dispenser/doctor combinations […]
Do you run periodic promotions at your clinic or have special pricing situations? There are many different discounts that can be applied to glasses or contact lens orders within Visual-Eyes. An easy way to track discounts and make sure that they are implemented consistently is to use customizable pre-defined Rx or CL packages. Pre-defined discounts […]
With our preferred scanner, a full inventory count can be completed in a fraction of the time it takes using traditional pen and paper methods. Visual-Eyes is able to compare the list of frames you have scanned from the board to what is listed as in stock within Visual-Eyes. This saves your team time during […]
Our first group of clients are actively sending out reminders to patients through e-mail and SMS. In our soft rollout we plan to have 20 locations live by the end of this month. To prepare for implementation of our “set it and forget it” patient reminder system, we recommend that you sign up for our […]
As business owners, knowing your referral sources and successful marketing programs is an important aspect of managing growth. The first step to find out where your patients are coming from is to start asking! For new patients, you might ask: How did you hear about our office? The answers should be entered consistently, in Visual-Eyes […]
“If you measure it, it will improve.” Every business has key values which if tracked, can drastically effect the performance of your business. In the optometry industry, one of these key metrics is your average revenue per full exam (also sometimes called ‘revenue per patient’.) Why is revenue per full exam so important? It is […]
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