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Many clinics have questions on how they should proceed with staying on top of communications to their patients. Depending on your clinic’s unique situation, will determine which of the following options apply to you. We have created guides with communication options available to your clinic if you choose to: Remain Open Close for Regular Scheduled […]
Running a tray report ensures that active orders in Visual-Eyes, match the physical trays in your office. This helps to make you aware of any possible job order delays before your patient wonders why their order is not in. Confirming tray reports are correct and up to date, will also help to keep your inventory […]
Visual-Eyes has tools in place to help streamline your recall process. Some of these tools include: Reports which assist with sorting patients by doctor and recall type. Interactive phone recall screen which allows you to make and track recall phone calls from the scheduler. Automated email and text messages, ensuring your patients are contacted for […]
Visual-Eyes mail export reports are highly effective at providing your practice with key lists of patients based on rules determined by the end user. One such list can provide you all of the patients that have a valid communication consent on file. Having a valid consent on file is important in determining which patients are […]
Do you dread frame inventory? Do you waste time tracking down frames due to entry errors? Let Visual-Eyes do the initial work for you with our frame inventory discrepancy reports to ensure you are managing your stock effectively. These discrepancy reports help you find errors in frame and job order statuses. They can also be […]
Scheduler demographic reports are a very powerful tool for viewing patient behavior and growth. Use these reports to track metrics such as: Distribution of new patients among doctors. The age distribution of your new patients. How new patients hear about your practice. No-show and cancellation rates by doctor. We also track booking method (appointments made […]
Are you looking for more ways to remind your patients about their appointments and receive continued feedback? New reminder options are now available within Visual Connect that allow you to send additional email and text messages when patients have an appointment. Use these messages to: Send a confirmation of the appointment details when the appointment […]
Visual-Eyes is now able to create report presets that allows for report automation. This is especially useful for recurring reports that you are running on a scheduled basis. Once the reports are exported to your desired location(s) they can easily be accessed. This feature is useful for: Users who need to access report results without […]
Visual-Eyes has added new error reporting functionality. If your office experiences an “Access Violation” error, this feature will allow you to email us an error report that will help our developers research and resolve your issue more quickly. When sending a bug report, the program will ask for your email, as well as details about […]
Visual Connect, our automated email and text message module, can be used to send electronic communications for a variety of purposes. Some of these include: Appointment reminders that allow patients to confirm. Follow up communications containing a survey link for feedback. Recall reminders that include a link to your online booking portal. Follow up messages […]
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