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Visual-Eyes has partnered with Zomaron™ to provide competitive pricing for your credit card processing fees. Part of this partnership includes an integration to your point of sale machine. This integration will make achieving your day end balance more efficient by reducing payment corrections, with payment information being transferred between Visual-Eyes and your point of sale […]
Visual-Eyes has the ability to integrate with some of the top optical measuring devices on the market. We currently interface with Optikam™, i.Terminal®, and Visioffice®. These devices go beyond your basic PD measurements. Import readings directly into your Visual-Eyes job orders to save time entering values in manually and reduce potential transcription errors. Technical Support […]
New in version 7, our interactive exam status screen provides you with a snapshot of all of your exams. This screen allows you to quickly view any pending exams that require further action, keeping you organized and resulting in the highest level of patient care. Use this screen to view all exams that have been […]
Using linking statuses and the Linking by Status report can ensure that you are staying on top of your referrals and auxiliary testing. This report in combination with appropriate linking statuses, allows you to monitor that each outgoing referral letter gets sent. As well, if you are expecting a resulting appointment, you can flag the […]
Here are a few key steps to help collecting on outstanding accounts run as smoothly as possible: Run your Outstanding Invoice Reports, weekly Notify patients early with a phone call and try to collect over the phone Send missed invoice(s) immediately Monthly, send past due notices Call again, at different times of day It is […]
It is important to have an antivirus program to protect your clinic’s data and prevent interruptions of service related to viruses, hacking, and malware. Equally important, is to ensure your antivirus is kept up to date. Windows 10 now includes Windows Defender, which is a basic antivirus tool. Given the sensitivity of your data we […]
Properly recording your frame warranties helps you keep track of pending credits. This is also valuable data to help you evaluate the quality and profitability of a frame or brand. To review how to best record frame warranties in Visual-Eyes, follow these steps in our warranty GUIDE. […]
Are you using any legacy Windows XP or Vista computers in your office? If so, it may be time for an upgrade. Why should I make the switch? Microsoft no longer supports these versions of Windows, and will not patch any security flaws or exploits which can leave you vulnerable. New software is generally not […]
The Rx screen has been redesigned in VE7 with extra features and additional fields in preparation for online ordering. Some changes you will notice are: New background colour Previous rx and order status tab system is being removed Summaries will display relevant order information Click or enter into a minimized summary to expand and edit […]
Our new Visual Connect email editor has additional customization options for your messages. Engage your customers and compliment your clinic branding with these new upgraded options: Add photos Link websites Link surveys Use a header that will draw attention More fonts Please view our short GUIDE for instructions on using these new features. Haven’t heard […]
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