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Are you looking for more ways to remind your patients about their appointments and receive continued feedback? New reminder options are now available within Visual Connect that allow you to send additional email and text messages when patients have an appointment. Use these messages to: Send a confirmation of the appointment details when the appointment […]
Visual-Eyes is now able to create report presets that allows for report automation. This is especially useful for recurring reports that you are running on a scheduled basis. Once the reports are exported to your desired location(s) they can easily be accessed. This feature is useful for: Users who need to access report results without […]
Visual-Eyes has added new error reporting functionality. If your office experiences an “Access Violation” error, this feature will allow you to email us an error report that will help our developers research and resolve your issue more quickly. When sending a bug report, the program will ask for your email, as well as details about […]
Visual Connect, our automated email and text message module, can be used to send electronic communications for a variety of purposes. Some of these include: Appointment reminders that allow patients to confirm. Follow up communications containing a survey link for feedback. Recall reminders that include a link to your online booking portal. Follow up messages […]
Visual-Eyes has partnered with Zomaron™ to provide competitive pricing for your credit card processing fees. Part of this partnership includes an integration to your point of sale machine. This integration will make achieving your day end balance more efficient by reducing payment corrections, with payment information being transferred between Visual-Eyes and your point of sale […]
Visual-Eyes has the ability to integrate with some of the top optical measuring devices on the market. We currently interface with Optikam™, i.Terminal®, and Visioffice®. These devices go beyond your basic PD measurements. Import readings directly into your Visual-Eyes job orders to save time entering values in manually and reduce potential transcription errors. Technical Support […]
New in version 7, our interactive exam status screen provides you with a snapshot of all of your exams. This screen allows you to quickly view any pending exams that require further action, keeping you organized and resulting in the highest level of patient care. Use this screen to view all exams that have been […]
Using linking statuses and the Linking by Status report can ensure that you are staying on top of your referrals and auxiliary testing. This report in combination with appropriate linking statuses, allows you to monitor that each outgoing referral letter gets sent. As well, if you are expecting a resulting appointment, you can flag the […]
Here are a few key steps to help collecting on outstanding accounts run as smoothly as possible: Run your Outstanding Invoice Reports, weekly Notify patients early with a phone call and try to collect over the phone Send missed invoice(s) immediately Monthly, send past due notices Call again, at different times of day It is […]
It is important to have an antivirus program to protect your clinic’s data and prevent interruptions of service related to viruses, hacking, and malware. Equally important, is to ensure your antivirus is kept up to date. Windows 10 now includes Windows Defender, which is a basic antivirus tool. Given the sensitivity of your data we […]
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