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Properly recording your frame warranties helps you keep track of pending credits. This is also valuable data to help you evaluate the quality and profitability of a frame or brand. To review how to best record frame warranties in Visual-Eyes, follow these steps in our warranty GUIDE. […]
Are you using any legacy Windows XP or Vista computers in your office? If so, it may be time for an upgrade. Why should I make the switch? Microsoft no longer supports these versions of Windows, and will not patch any security flaws or exploits which can leave you vulnerable. New software is generally not […]
The Rx screen has been redesigned in VE7 with extra features and additional fields in preparation for online ordering. Some changes you will notice are: New background colour Previous rx and order status tab system is being removed Summaries will display relevant order information Click or enter into a minimized summary to expand and edit […]
Our new Visual Connect email editor has additional customization options for your messages. Engage your customers and compliment your clinic branding with these new upgraded options: Add photos Link websites Link surveys Use a header that will draw attention More fonts Please view our short GUIDE for instructions on using these new features. Haven’t heard […]
In today’s age of technology, it is important to be increasingly aware of scams regarding our computers, and in turn, patient information. A common scam found online today allows a malicious user access to your system. The user typically gains access via cold calls and fake warning messages that connect you to a live person […]
Exam Capture Rate is an important metric we hear about on a regular basis. Some of you have likely tried to calculate this manually using a spreadsheet. Save yourself time and let Visual-Eyes do the work for you! Our Exam Capture Rate report will show you the total number of exams that contained a final […]
Do you have patients that come in for multiple follow up or visual field appointments? Want to save yourself time flipping through the schedule to find available appointment slots? You asked and we listened. Our developers created an option to streamline your multibooking process. In Version 7, you can enter your appointment type just once, […]
Limiting the amount of wait time patients spend in your clinic should be kept front of mind in order to ensure a positive patient experience. That is why we recommend documenting your patient’s insurer information. Having insurer records on file allows you to: Quickly apply third party coverage to job orders and invoices Recognize if […]
Security is a critical aspect of your business. By talking about security on a regular basis, it helps keep it front of mind for staff and owners alike. Passwords are an easy place to start. It is important that each staff member has their own username and password. It is also important that passwords are […]
The Frame Detail report is one of our most powerful reports to manage your dispensary and frame inventory. By running this report before your physical inventory date, you can fix a number of human data entry errors before you even start counting frames. For details on how to run these reports, click HERE. More information […]
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