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Do you have available appointment slots that are not being filled? An effective way to book patients is to make phone calls part of your recall process. With the Visual-Eyes phone recall screen, your clinic can easily manage all of your phone recalls and keep your schedule full. Here are 5 tips for making your […]
Investing in a barcode scanner is an effective way for staff to save time, avoid transcription errors, and increase accuracy. With a quick scan of a barcode, you can search for an order or a frame. This will allow you to improve processes related to: Retrieving Rx & CL Orders Bulk Status Changes for Orders […]
Setting up personalized email templates will increase efficiencies within your clinic. The most common uses for these templates include: Invoices Links Exam Rxs Visual Forms To learn more, see our Email Templates Guide. For additional assistance, connect with our Product Support team at [email protected] or 403-314-1322 x 1. […]
The Family screen in Visual-Eyes allows you to create and utilize up to 5 custom fields to track additional patient information. These fields: Serve as a helpful reference when the patient is in the office. Are reportable for internal tracking. Can be used to send targeted email campaigns. The custom fields are located directly above […]
Did you know that practitioner signatures can be saved electronically in Visual-Eyes and auto generated into different forms? Save your OD time by no longer requiring their physical signature on prescriptions and referral letters. As well, if your practice uses Visual Connect, the document can be emailed to its recipient right away instead of printed. Add practitioner signatures to: […]
Visual-Eyes’ split payment feature applies one payment to a group of invoices. This can be done in two ways: Family Split Payments: This allows family members to make payments towards multiple invoices for people listed under the same family unit. Insurance Split Payments: This allows a single entry for insurance payments regardless of the number of patients […]
Gather information from patients electronically and have it automatically update into Visual-Eyes with our newest module, Visual Forms. It can be used for intake forms, COVID-19 screening, dry eye questionnaires and more! With Visual Forms you can collect: Demographic details Insurance information Electronic consent You can also have patients: Sign Telus eClaims consent forms Sign MSP […]
With well-trained staff and an efficiently run office, positive reviews should pour in, right? Not necessarily. It can take time, but there are a few things you can do to increase your practice’s positive reviews.Continue reading to learn 8 ways to increase positive reviews for your optometry practice. 8 Ways to Increase Positive Reviews Many […]
Visual-Eyes’ new insurer screen offers a variety of exciting features and improvements. Clinics can look forward to: A modernized look Ease of use when linking insurance records to other patients Quick access to the insurer’s website Options to print off eClaims consent forms for patients Summarized claim history For details on how to enable and […]
Visual-Eyes’ new online training resources contain videos, practice sessions, and quizzes to help train your team. This new resource is now available to all Visual-Eyes clinics at no additional cost. To access these online courses: Register for an account on www.visual-eyes.ca. Note: There may be a slight delay for the website and course registration due to the security verification process. Once you are […]
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