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There are several practice pearls to increase the success of pre-booked appointments. 1. Treat Pre-booked Appointments Seriously Consider pre-booked appointments as actual commitments. Utilize Visual Connect to send the booking details via email or text to the patient, along with a link to add the appointment to their calendar. 2. Block Out Your Schedule in Advance By […]
Automated recall software can help maximize patient communication and remove the need for recall cards. Optometrists often rely on recall cards to remind patients about their upcoming appointments. These cards can be useful, but are not always the most cost effective option. Thanks to advancements in software and technology, optometrists now have access to various […]
Barcode scanners can be used throughout Visual-Eyes for more than just counting inventory. They are an effective way to enter data. For standard Bluetooth or USB barcode scanners, when your cursor is positioned within a particular field, scanning with the scanner will input the information AND hit enter at the same time. Some of the areas that you […]
Visual-Eyes has multiple online resources available to help your staff increase their knowledge of the software. Online Training Courses To access the online courses: These courses are a helpful resource for: Other Online ResourcesUnder the ‘Support’ tab, there are additional resources that clinics can benefit from when logged in. Regardless of which resource you try, you are […]
The Visual-Eyes Routing module is a valuable tool for managing patient flow and optimizing efficiency in a clinic setting. With its routing screen, the module provides several essential features that aid in streamlining the patient management process. 1. Facilitating more personalized and efficient care with quick access to key patient information. 2. Ensuring smooth coordination and reducing […]
When ordering scleral contact lenses, additional scleral fields are now available so that you can add the extra information required. Please take a look at our Scleral Lens Guide for more information on how to set up and utilize this feature. If you require additional assistance, please contact our Product Support team at support@visual-eyes.ca or 403-314-1322 x 1. […]
Our integrated online scheduling system enables patients to book appointments from the comfort of their own homes, at any time of day. Here are some ways to promote online booking to your patients: 1. Add a “Book Now” link – EVERYWHERE! Website Email Signatures Social Media Recalls Marketing Campaign Emails 2. Post QR codes that […]
Patient surveys are a great way to measure the patient experience and make sure that your optometry practice is running smoothly. Eye care is a personal experience that encompasses not just the eye health exam. Elements that can drive patient satisfaction include: Regularly checking in with your patients can allow you to identify your practice’s […]
We believe that your practice should be managed with the same care and attention you bring to your patients. That is why we offer a wide range of products and services to help keep track of every aspect of your business, from electronic practice management to professional training. Today, most optometrists use some form of […]
Visual-Eyes integrates with Global Payments for your debit and credit payment processing needs. With this integration, payment information will transfer seamlessly from Visual-Eyes to the point-of-sale terminal. Benefits include: Saving time by eliminating manual entry Reducing transcription errors Achieving day-end balances more efficiently Accepting payments anywhere – online, through mobile, in-app, on-site, and more Reducing credit card […]
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