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Online reviews can shape patients’ first impressions of your practice and affect your visibility on Google. Garnering honest feedback from patients is not merely a matter of maintaining online visibility though—reviews also play a crucial role in understanding and effectively addressing patient needs. Finding the right balance between providing excellent patient care and maintaining your […]
Did you know that Visual-Eyes has a customer referral program? When speaking of the benefits of Visual-Eyes to your friends and peers looking for a new EMR software, make sure they mention you once they decide to use us! If you refer a clinic to our software and they proceed with implementing it, both parties […]
Visual-Eyes has added new provincial billing features to our software to help streamline and improve functionality for our users. New features include: For more information about these features, please watch our New Billing Features Webinar. If you require further assistance or an update to a newer version, our Product Support team is available to help (support@visual-eyes.ca or 403-314-1322 […]
Visual Care provides tools which allow you to monitor and manage outgoing and incoming messages, as well as investigate why Visual Connect messages may not be behaving properly. There are four main reasons why your messages may not be sending correctly: Within Visual Care, you have three key areas at your disposal for troubleshooting such issues: For […]
Visual-Eyes has recently introduced new features to simplify the process of collecting patient consent. These enhancements are designed to help you stay compliant with Canada’s Anti-Spam Legislation (CASL) when sending emails and text messages. What is new: For detailed instructions on the types of consent, and how to set up and configure the Consent Module in Visual-Eyes, […]
Balancing administrative tasks with patient care often presents a challenge for optometrists, opticians, and ophthalmologists. Fortunately, specialized optometry practice software is enabling clinicians to automate everyday tasks and dedicate more time to what truly matters: their patients. Automation features like Visual Connect and Visual Book can revolutionize your practice, boosting efficiency and enhancing patient experiences […]
The optometry industry is embracing the power of technology to help enhance the level of care provided to patients. Your dedication to delivering personalized and attentive care is paramount, and modern optometry software solutions often form the foundation of streamlined, positive patient experiences. Visual-Eyes is a comprehensive software solution meticulously designed for optometrists, ophthalmologists, and […]
Is your clinic using the TELUS eClaims integration offered by Visual-Eyes? We have integrated with TELUS Health to make submitting insurance claims easier! Benefits include: Please contact Product Support (support@visual-eyes.ca or 403-314-1322 x 1) to ensure that you are running an up-to-date version and to activate this feature. The Invoice and File Linking Modules are required, and Visual Forms […]
Visual Connect surveys allow you to ask a simple question to patients in order to assess their experience and overall satisfaction. These 1 question surveys are quick and easy for patients to complete, and give you an emotional snapshot of the patient as they respond with a happy, neutral, or unhappy emoji. Surveys can be scheduled to […]
Efficiency is essential for a successful optical. When daily operations run smoothly, opticians and stylists can spend more time focusing on meeting their patients’ needs and providing exceptional care. Comprehensive software for opticals can help increase efficiency across multiple areas, including ordering new lenses for patients. Some of the benefits of an integrated software module […]
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