Visual Care provides tools which allow you to monitor and manage outgoing and incoming messages, as well as investigate why Visual Connect messages may not be behaving properly. There are four main reasons why your messages may not be sending correctly: Within Visual Care, you have three key areas at your disposal for troubleshooting such issues: For […]
Enhanced Consent Features in Visual-Eyes: Ensuring Compliance with CASL
Visual-Eyes has recently introduced new features to simplify the process of collecting patient consent. These enhancements are designed to help you stay compliant with Canada’s Anti-Spam Legislation (CASL) when sending emails and text messages. What is new: For detailed instructions on the types of consent, and how to set up and configure the Consent Module in Visual-Eyes, […]
Unlock the Full Potential of Your Optometry Practice with Automated Processes: Improve Efficiency, Save Time, and Boost Patient Satisfaction!
Balancing administrative tasks with patient care often presents a challenge for optometrists, opticians, and ophthalmologists. Fortunately, specialized optometry practice software is enabling clinicians to automate everyday tasks and dedicate more time to what truly matters: their patients. Automation features like Visual Connect and Visual Book can revolutionize your practice, boosting efficiency and enhancing patient experiences […]
Taking Your Optometry Clinic Paperless: How to Implement and Benefit from Electronic Records
The optometry industry is embracing the power of technology to help enhance the level of care provided to patients. Your dedication to delivering personalized and attentive care is paramount, and modern optometry software solutions often form the foundation of streamlined, positive patient experiences. Visual-Eyes is a comprehensive software solution meticulously designed for optometrists, ophthalmologists, and […]
TELUS Health eClaims Integration
Is your clinic using the TELUS eClaims integration offered by Visual-Eyes? We have integrated with TELUS Health to make submitting insurance claims easier! Benefits include: Please contact Product Support (support@visual-eyes.ca or 403-314-1322 x 1) to ensure that you are running an up-to-date version and to activate this feature. The Invoice and File Linking Modules are required, and Visual Forms […]
Gather Feedback with Visual Connect Surveys
Visual Connect surveys allow you to ask a simple question to patients in order to assess their experience and overall satisfaction. These 1 question surveys are quick and easy for patients to complete, and give you an emotional snapshot of the patient as they respond with a happy, neutral, or unhappy emoji. Surveys can be scheduled to […]
Increase Efficiencies and Reduce Errors in Your Optical with Integrated Lens Ordering
Efficiency is essential for a successful optical. When daily operations run smoothly, opticians and stylists can spend more time focusing on meeting their patients’ needs and providing exceptional care. Comprehensive software for opticals can help increase efficiency across multiple areas, including ordering new lenses for patients. Some of the benefits of an integrated software module […]
Streamline Your Processes While Managing Multiple Optometry Locations
Managing an optometry practice can be a lot of work. You have to juggle the needs of your patients and employees, as well as keep an eye on the bottom line to make sure you are hitting all your goals. That workload only gets bigger when you have multiple practices to take care of. The […]
3 Ways to Increase Optometry Practice Efficiency Before Patients Get to the Office
When you are running a busy optometry practice, it can be challenging to stay on top of all the paperwork that comes with managing patients. There are a lot of different forms a typical optometry office uses in the course of managing their patients, including patient intake forms, insurance forms, record releases, record requests, dry-eye […]
Tips to Prevent Losing Crucial Data
Losing patient data can be a nightmare. With some simple preventive measures, you can safeguard your valuable information and ensure the continuity of your practice. Here are some essential tips to help you prevent data loss: 1. Regular and Complete BackupsThe key to preventing data loss is to run regular and complete backups of all […]