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In Visual Care, there is a feature that enables you to set your regular clinic hours, as well as holiday closures. Setting the times that your business is open will affect: How messages are sent from Visual Connect; messages will not send on days that you are closed. Available booking days in Visual Book. It is important to […]
In today’s market, making sure your eye care practice runs efficiently can help you to stand out. But what are some steps you can take to increase its efficiency? There are several options available to help you do this. From data conversion software, to training, to something as simple as identifying the problem areas in […]
Whether you are entering a new patient or completing an exam, memorizing and using keyboard shortcuts in Visual-Eyes is quicker than going back and forth with your mouse. Visual-Eyes makes use of general and exam specific keyboard shortcuts to help you navigate and save time. A few favorites include: Keyboard Shortcuts Ctrl S – Saves your work Shift Tab – Takes you back […]
Email marketing campaigns are available in Visual Connect, allowing your clinic to create and customize email blasts for newsletters, marketing, and educational material. Stay front of mind by keeping patients informed of office updates, the latest trends and promotions, and more. A detailed Email Campaigns Guide is available that covers how to create, pause, resume, […]
While no-shows can feel like an inevitable part of providing health care, there are plenty of actions you can take to prevent patients from missing or forgetting about their eye care appointments. From tweaking the patient experience in your eye care practice, to instituting our convenient and efficient Visual-Eyes software for bookings and reminders, here […]
Running your eye care practice is a two-way street—patients need you, and you need them. But more than that, you need patients to fill your schedule and you want them to keep coming back. When your patients are not returning, you might think that your practice is doing something wrong. Here are 10 practical ways […]
There are two basic types of support. 1. UnplannedThis is where something unexpected happens and you need help in order to get it resolved. In these cases, support is only a phone call or email away. 2. Planned (e.g. inventory or equipment upgrades)This occurs when you know you will need support and the call can be scheduled for a future date/time. […]
If your practice relies solely on manual data entry, there are bound to be human errors. These errors can be costly and make a severe impact on your practice. Whether you are entering data for an invoice or a schedule, it is crucial to limit the number of data errors that occur. Taking the proper […]
Do you have an eager team member looking for ways to help your clinic? We have compiled a list of tasks that can be worked on during a clinic’s downtime to help further streamline Visual-Eyes in your practice. Some of these ideas include: Implementing and customizing Integrated Lens Ordering Setting up Visual Care templates Implementing […]
Everyone would like more efficiency at the office. An effective electronic medical records / electronic health records (EMR / EHR) software will help you save time and get back to what you do best—taking care of your patients. What should you look for in an EMR software? Many people would say ease of use and […]
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