Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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Re-engage Patients with Automated Messaging

Visual Connect

The growth of digital communication presents an opportunity to improve your patient engagement. Visual Connect’s automated messaging (email and text) provides an efficient solution to engage patients while delivering a personalized experience. Seamlessly integrate this feature into your workflow, leveraging your existing data to create customized templates and target specific patient groups effectively. Key benefits of automated […]

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Maximize Efficiency with Integrated Lens Ordering

Contact Lenses

Integrated Lens Ordering within Visual-Eyes offers a wide range of advantages for optometry practices and optical stores. This feature allows your clinic to send job orders from within Visual-Eyes directly to your labs. By incorporating it, your practice can benefit from: To get started with Integrated Lens Ordering or if you have any questions, please contact our […]

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Experience the Benefit of an Annual Check-In

Your optometry practice experiences shifts in patient volume, staffing, and services throughout the year. To support these changes, we offer an annual review with our practice consultants to assess both our performance and yours, tailoring Visual-Eyes to meet your evolving needs.  Visual-Eyes is continually updated with new features and enhancements. During the annual review, we will […]

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Maximize Patient Engagement with Effective Email Subject Lines

In today’s fast-paced digital world, your patients’ inboxes are crowded with emails from various sources. Visual-Eyes’ email templates streamline your automated messages and increase your reach; however, there is no guarantee that your emails will be opened and read. Crafting compelling subject lines is one of the most effective methods to maximize your communication and ensure […]

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Introducing QR Codes for Patient Intake

Visual-Eyes’ Appointment Screen now features QR codes, streamlining the process of obtaining and storing patient information. This innovative addition to Visual Forms allows you to pull up a specific patient’s intake form in order for them to complete it, addressing the common occurrence of incomplete forms prior to appointments. How it WorksIf a patient arrives […]

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Reminder: The Importance of Verifying Your Email Domain for Sending Automated Messages

Visual Connect

If your clinic uses any automated email messaging system, such as Visual Connect, please make sure to verify your domain. Verifying your email domain significantly reduces the risk of your automated communications being blocked or marked as spam. As major email providers enforce stricter authentication protocols, it is now crucial to utilize branded emails and have the […]

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Safety and Security

As cyber threats become increasingly sophisticated, weak passwords can leave your personal and professional data vulnerable to attacks.  One often overlooked, but crucial security measure is logging off when you are finished using an account or device. Staying logged in increases the risk of unauthorized access, especially in shared or public environments. Develop the habit […]

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Report Customization with Date and Practitioner Restrictions

File Linking Module

Our Reports module now allows for the restriction of date ranges and limits by practitioners. This feature is particularly valuable for managing sales data linked to specific doctors, as well as limiting access to information to those who need it. Implementation Benefits For instructions on configuring these settings, please refer to our Customizing Report Restrictions Guide. If you […]

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Bringing Your Optical to the Next Level: How to Grow Your Optical Business

an optician consults with a client on the best frames

The right strategy for building your optical business can depend on your customers’ unique needs and your team’s challenges, but choosing an all-encompassing solution that provides comprehensive support for daily operations can enhance every aspect of your business.  Some of the strategies we recommend for growing your optical business include the following: Improving efficiency with […]

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Integrated Contact Lens Ordering Powered by Otto

Contact Lenses

Visual-Eyes is pleased to announce the successful completion of Phase 1 of our integration with Otto. This new feature enables direct Contact Lens ordering from within the Visual-Eyes system, streamlining your workflow. The integration provides benefits including: The standalone integration requires the contact lens module and is being offered for $50/month. You do NOT require a […]

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