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Visual-Eyes’ Appointment Screen now features QR codes, streamlining the process of obtaining and storing patient information. This innovative addition to Visual Forms allows you to pull up a specific patient’s intake form in order for them to complete it, addressing the common occurrence of incomplete forms prior to appointments. How it WorksIf a patient arrives […]
If your clinic uses any automated email messaging system, such as Visual Connect, please make sure to verify your domain. Verifying your email domain significantly reduces the risk of your automated communications being blocked or marked as spam. As major email providers enforce stricter authentication protocols, it is now crucial to utilize branded emails and have the […]
As cyber threats become increasingly sophisticated, weak passwords can leave your personal and professional data vulnerable to attacks. One often overlooked, but crucial security measure is logging off when you are finished using an account or device. Staying logged in increases the risk of unauthorized access, especially in shared or public environments. Develop the habit […]
Our Reports module now allows for the restriction of date ranges and limits by practitioners. This feature is particularly valuable for managing sales data linked to specific doctors, as well as limiting access to information to those who need it. Implementation Benefits For instructions on configuring these settings, please refer to our Customizing Report Restrictions Guide. If you […]
The right strategy for building your optical business can depend on your customers’ unique needs and your team’s challenges, but choosing an all-encompassing solution that provides comprehensive support for daily operations can enhance every aspect of your business. Some of the strategies we recommend for growing your optical business include the following: Improving efficiency with […]
Visual-Eyes is pleased to announce the successful completion of Phase 1 of our integration with Otto. This new feature enables direct Contact Lens ordering from within the Visual-Eyes system, streamlining your workflow. The integration provides benefits including: The standalone integration requires the contact lens module and is being offered for $50/month. You do NOT require a […]
Patient consent is mandatory under Canada’s Anti-Spam Legislation (CASL) when sending any form of electronic communication. Visual-Eyes’ Consent Module effectively tracks patients’ permissions, ensuring emails and text messages are sent in compliance with this legislation. Visual-Eyes simplifies the process of maintaining current patient consent records with the following features: Smart Consent Prompts: When editing phone […]
Visual-Eyes’ email sending module, Visual Connect, is designed to enhance communication capabilities and strengthen patient relationships. This module simplifies and streamlines the emailing process, offering both manual and automated communication options directly from the software. With Visual Connect you can automate: Additionally, you can manually send emails from the Main Patient, Insurance, Invoice, Linking, and Appointment screens, […]
Visual-Eyes offers a comprehensive suite of tools designed to optimize and streamline your recall process. Supplementing our phone recall management screen with our Visual Care modules, you can maximize your patient outreach and boost recall to appointment conversion rates. Review our Tips for Maximizing Your Recall Strategy Guide for help with establishing an effective recall process for your clinic. This guide, […]
Making collection calls can be a delicate process, and to do it well, you need to carefully consider the purpose of the call. Rectifying payment discrepancies is necessary, but maintaining or repairing patient relationships in the process is key. Patients may be upset, embarrassed, or frustrated by collection calls. It is important to keep the […]
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