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Electronic fraud, theft, and other malicious online behaviours, such as phishing, have become an increasing threat. The most common form of phishing involves emails designed to look harmless and trick you into giving up personal information. Types of Phishing Email Phishing – These are often crafted identically to company service provider emails (e.g. Netflix or PayPal), asking […]
As clinics diversify into specialties (e.g. dry eye and vision therapy), Visual-Eyes can be leveraged to help keep your practice running smoothly. Multi-Booking Options – allow you to book a series of appointments efficiently. Exam Forms – can be customized to track the additional testing and other requirements. New panels have been created, and custom panels may be built to meet […]
Short, simple passwords, though easy to remember, can be a liability. They are easy to guess and with password cracking programs take only seconds to get right. So what is considered a strong password? Weak Passwords Plain words (eg. “optometry” or “abc”) are easily guessed by a computer with a dictionary. Names of family and […]
With Visual Connect you can email invoices, prescriptions, and linked documents from within Visual-Eyes, helping to streamline communication to your patients. Templates can also be created and customized to standardize messaging, saving your practice even more time. For details on accessing and customizing this feature, read our Emailing from Visual-Eyes Guide. If you already have […]
Did you know using your mouse slows down your data entry and screen navigation speed? Keyboard shortcuts are continuously being added to Visual-Eyes to improve your exam data entry process. The newest shortcut is a bookmark feature that creates hot spots within your exam, so you can quickly jump to key areas reducing the need […]
Take the guesswork out of inventory management by managing with facts using Visual-Eyes’ inventory reports. Let the power of Visual-Eyes analyze your inventory data and provide your team with stats showing which frames, brands, trends and styles to purchase (or to liquidate). Analyzing your frame turn rate and your board composition data, you can be […]
Visual Connect and Visual Book offer custom booking buttons and links. Patients can be sent a custom link to book the specific appointment type, time slot, and/or team member they require. Custom Booking Links can be used within: Marketing Campaigns Recalls Email Reminders Check out our Custom Buttons Guide for more information. If you would like to benefit […]
Use patient demographics to group patients into different categories and send relevant personalized mail outs. These mail outs can help your clinic stand out and offer great value to your patients. Some message types you can send include: Newsletters Targeted Marketing Education With demographics, you can target your messaging to specific audiences to achieve better engagement. For more information […]
Do you have available appointment slots that are not being filled? An effective way to book patients is to make phone calls part of your recall process. With the Visual-Eyes phone recall screen, your clinic can easily manage all of your phone recalls and keep your schedule full. Here are 5 tips for making your […]
Investing in a barcode scanner is an effective way for staff to save time, avoid transcription errors, and increase accuracy. With a quick scan of a barcode, you can search for an order or a frame. This will allow you to improve processes related to: Retrieving Rx & CL Orders Bulk Status Changes for Orders […]
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