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With Visual Connect you can email invoices, prescriptions, and linked documents from within Visual-Eyes, helping to streamline communication to your patients. Templates can also be created and customized to standardize messaging, saving your practice even more time. For details on accessing and customizing this feature, read our Emailing from Visual-Eyes Guide. If you already have […]
Take the guesswork out of inventory management by managing with facts using Visual-Eyes’ inventory reports. Let the power of Visual-Eyes analyze your inventory data and provide your team with stats showing which frames, brands, trends and styles to purchase (or to liquidate). Analyzing your frame turn rate and your board composition data, you can be […]
When are the Product Support hours?Our team is available from 7am-5pm MST, and after hours for emergencies. How can I reach Product Support? Email ([email protected]) Phone (403-314-1322 x 1) Website Forum (www.visual-eyes.ca/forum) NEW Chat System What is the NEW chat system?Our chat system allows you to instant message our Product Support Team. It is available during regular […]
Visual Connect and Visual Book offer custom booking buttons and links. Patients can be sent a custom link to book the specific appointment type, time slot, and/or team member they require. Custom Booking Links can be used within: Marketing Campaigns Recalls Email Reminders Check out our Custom Buttons Guide for more information. If you would like to benefit […]
Use patient demographics to group patients into different categories and send relevant personalized mail outs. These mail outs can help your clinic stand out and offer great value to your patients. Some message types you can send include: Newsletters Targeted Marketing Education With demographics, you can target your messaging to specific audiences to achieve better engagement. For more information […]
Do you have available appointment slots that are not being filled? An effective way to book patients is to make phone calls part of your recall process. With the Visual-Eyes phone recall screen, your clinic can easily manage all of your phone recalls and keep your schedule full. Here are 5 tips for making your […]
Investing in a barcode scanner is an effective way for staff to save time, avoid transcription errors, and increase accuracy. With a quick scan of a barcode, you can search for an order or a frame. This will allow you to improve processes related to: Retrieving Rx & CL Orders Bulk Status Changes for Orders […]
Setting up personalized email templates will increase efficiencies within your clinic. The most common uses for these templates include: Invoices Links Exam Rxs Visual Forms To learn more, see our Email Templates Guide. For additional assistance, connect with our Product Support team at [email protected] or 403-314-1322 x 1. […]
The Family screen in Visual-Eyes allows you to create and utilize up to 5 custom fields to track additional patient information. These fields: Serve as a helpful reference when the patient is in the office. Are reportable for internal tracking. Can be used to send targeted email campaigns. The custom fields are located directly above […]
Did you know that practitioner signatures can be saved electronically in Visual-Eyes and auto generated into different forms? Save your OD time by no longer requiring their physical signature on prescriptions and referral letters. As well, if your practice uses Visual Connect, the document can be emailed to its recipient right away instead of printed. Add practitioner signatures to: […]
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