Visual-Eyes
5216 48 Ave Red Deer AB T4N 3T9 (403) 314-1322
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Experience the Benefit of an Annual Check-In


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Experience the Benefit of an Annual Check-In

Your optometry practice experiences shifts in patient volume, staffing, and services throughout the year. To support these changes, we offer an annual review with our practice consultants to assess both our performance and yours, tailoring Visual-Eyes to meet your evolving needs.  Visual-Eyes is continually updated with new features and enhancements. During the annual review, we will […]

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Online Visual-Eyes Resources for your Staff

Visual-Eyes has multiple online resources available to help your staff increase their knowledge of the software. Online Training Courses  To access the online courses: These courses are a helpful resource for: Other Online ResourcesUnder the ‘Support’ tab, there are additional resources that clinics can benefit from when logged in. Regardless of which resource you try, you are […]

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Visual-Eyes Directory

Dispensing Module

For your reference, please find below a summary of the Visual-Eyes direct access email addresses and extensions. To ensure they will be seen and actioned in a timely manner, the emails and phone numbers below are all monitored by multiple individuals. Please do not hesitate to contact us; we are happy to answer any questions […]

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Comprehensive Billing Guides by Province

Visual-Eyes has Provincial Billing Procedure Guides to help keep your office financials running smoothly. These resources will guide you through the submission and remittance process. They outline: How to become your own submitter. Creating and uploading a submission file from Visual-Eyes. Downloading and processing a remittance file from Visual-Eyes. Handling invalid, cancelled, refused, and rejected […]

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Preparing for Year End Inventory

The end of the year marks the time when you typically take stock of the frames you have in your eye gallery. Visual-Eyes has some tips to make this process run smoother.  Run Frame Discrepancy Reports and Tray Reports Catch and fix data entry errors ahead of time.  Pre-inventory prep Clean up any frames on hold and pending warranty/part […]

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New Online Training Resource

ToDo and Routing Module

Visual-Eyes’ new online training resources contain videos, practice sessions, and quizzes to help train your team. This new resource is now available to all Visual-Eyes clinics at no additional cost. To access these online courses: Register for an account on www.visual-eyes.ca. Note: There may be a slight delay for the website and course registration due to the security verification process.  Once you are […]

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Keyboard Shortcuts

Whether you are entering a new patient or completing an exam, memorizing and using keyboard shortcuts in Visual-Eyes is quicker than going back and forth with your mouse. Visual-Eyes makes use of general and exam specific keyboard shortcuts to help you navigate and save time. A few favorites include: Keyboard Shortcuts Ctrl S – Saves your work Shift Tab – Takes you back […]

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