Is your clinic using the TELUS eClaims integration offered by Visual-Eyes? We have integrated with TELUS Health to make submitting insurance claims easier! Benefits include: Please contact Product Support ([email protected] or 403-314-1322 x 1) to ensure that you are running an up-to-date version and to activate this feature. The Invoice and File Linking Modules are required, and Visual Forms […]
Gather Feedback with Visual Connect Surveys
Visual Connect surveys allow you to ask a simple question to patients in order to assess their experience and overall satisfaction. These 1 question surveys are quick and easy for patients to complete, and give you an emotional snapshot of the patient as they respond with a happy, neutral, or unhappy emoji. Surveys can be scheduled to […]
Increase Efficiencies and Reduce Errors in Your Optical with Integrated Lens Ordering
Efficiency is essential for a successful optical. When daily operations run smoothly, opticians and stylists can spend more time focusing on meeting their patients’ needs and providing exceptional care. Comprehensive software for opticals can help increase efficiency across multiple areas, including ordering new lenses for patients. Some of the benefits of an integrated software module […]
Streamline Your Processes While Managing Multiple Optometry Locations
Managing an optometry practice can be a lot of work. You have to juggle the needs of your patients and employees, as well as keep an eye on the bottom line to make sure you are hitting all your goals. That workload only gets bigger when you have multiple practices to take care of. The […]
3 Ways to Increase Optometry Practice Efficiency Before Patients Get to the Office
When you are running a busy optometry practice, it can be challenging to stay on top of all the paperwork that comes with managing patients. There are a lot of different forms a typical optometry office uses in the course of managing their patients, including patient intake forms, insurance forms, record releases, record requests, dry-eye […]
Tips to Prevent Losing Crucial Data
Losing patient data can be a nightmare. With some simple preventive measures, you can safeguard your valuable information and ensure the continuity of your practice. Here are some essential tips to help you prevent data loss: 1. Regular and Complete BackupsThe key to preventing data loss is to run regular and complete backups of all […]
Best Practices for Pre-booking Appointments
There are several practice pearls to increase the success of pre-booked appointments. 1. Treat Pre-booked Appointments Seriously Consider pre-booked appointments as actual commitments. Utilize Visual Connect to send the booking details via email or text to the patient, along with a link to add the appointment to their calendar. 2. Block Out Your Schedule in Advance By […]
Improve Patient Retention and Increase Revenue by Automating Your Recalls
Automated recall software can help maximize patient communication and remove the need for recall cards. Optometrists often rely on recall cards to remind patients about their upcoming appointments. These cards can be useful, but are not always the most cost effective option. Thanks to advancements in software and technology, optometrists now have access to various […]
Maximizing your Inventory Scanner Uses
Barcode scanners can be used throughout Visual-Eyes for more than just counting inventory. They are an effective way to enter data. For standard Bluetooth or USB barcode scanners, when your cursor is positioned within a particular field, scanning with the scanner will input the information AND hit enter at the same time. Some of the areas that you […]
Online Visual-Eyes Resources for your Staff
Visual-Eyes has multiple online resources available to help your staff increase their knowledge of the software. Online Training Courses To access the online courses: These courses are a helpful resource for: Other Online ResourcesUnder the ‘Support’ tab, there are additional resources that clinics can benefit from when logged in. Regardless of which resource you try, you are […]