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At Visual-Eyes, we are committed to ensuring your clinic’s patient experience is premium. To this end, there are some important changes that major email providers are implementing which affect how automated emails are handled. Major email providers like Gmail, Hotmail, and Yahoo have recently started enforcing rules for Sender Authentication, with Google commencing initial phases […]
Our goal is to offer support that is not only efficient but also respectful of your time and needs. We have taken steps to enhance our response times and ensure that all communications are acknowledged and addressed promptly. Diverse Support Channels: Triaging of Issues: We strive to prioritize issues effectively, ensuring that urgent and critical […]
Visual-Eyes has integrated with TELUS Health, streamlining the insurance claims submission process for optometrists. This integration offers several key benefits, including reducing double entries and automatically allocating insurance amounts. While using this integration, users may encounter standard insurance messages and codes when submitting claims. To assist you, we have developed a TELUS eClaims Codes Guide that details common codes, their meanings, and resolutions. Familiarity with these codes is crucial for optimizing […]
Our Patient Referral Guide highlights how Visual-Eyes can revolutionize patient engagement and track the success of your initiatives. Key Features of Visual-Eyes for Referral Programs: Leverage Visual-Eyes for Innovative Incentives: Dynamic Promotion of your Program with Visual-Eyes: Visual-Eyes is more than a software; we are your partner in nurturing a thriving referral ecosystem within your optometry clinic. Embrace […]
The new “My Billings” screen is a powerful tool designed to provide you with greater control over your provincial billings, ensuring efficiency and accuracy. Key Features of the “My Billings” Screen: This innovative addition to Visual-Eyes Software offers another layer of financial control, allowing you to manage your practice’s billing operations with confidence. We have […]
How often are you looking at an empty exam chair? How many more minutes do you spend doing administration work than with your patients? Those are issues you can solve with online booking through Visual-Eyes Software. Increasing the time you spend with patients and the number of patients you see is important, but you also […]
Successful optometry practices are built on a foundation of providing exceptional patient experiences and comprehensive, personalized care—for everything from scheduling appointments to communicating with patients. While these ideals are admirable, achieving them requires strategic approaches and tools to identify and meet your patients’ needs effectively. Visual-Eyes Software can provide the support you need for prioritizing […]
Did you know there are 3 distinct types of Notes accessible on the patient screen, each serving a unique purpose? Family Notes – Found in the top right of the patient screen, these notes pertain to the entire family and should not be time-sensitive. For example, they might indicate that the family resides in Arizona from November to […]
Visual Forms is a module designed for patient check-ins. It streamlines the collection of key patient details ahead of their scheduled appointment, such as demographics, insurance information, contact consent, and MSP Opt Out forms. This module conveniently saves the gathered information directly into the patient’s Visual-Eyes file and automatically creates linked PDF documents where indicated. […]
How much time do you and your team spend managing your frame inventory? Tracking and optimizing frame inventories often places substantial demands on opticians, optometrists, and their respective teams. The time spent on inventory management distracts your team from focusing on patient experience. Optometry practice management software like Visual-Eyes can streamline inventory management and free […]
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