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Successful optometry practices are built on a foundation of providing exceptional patient experiences and comprehensive, personalized care—for everything from scheduling appointments to communicating with patients. While these ideals are admirable, achieving them requires strategic approaches and tools to identify and meet your patients’ needs effectively. Visual-Eyes Software can provide the support you need for prioritizing […]
Did you know there are 3 distinct types of Notes accessible on the patient screen, each serving a unique purpose? Family Notes – Found in the top right of the patient screen, these notes pertain to the entire family and should not be time-sensitive. For example, they might indicate that the family resides in Arizona from November to […]
Visual Forms is a module designed for patient check-ins. It streamlines the collection of key patient details ahead of their scheduled appointment, such as demographics, insurance information, contact consent, and MSP Opt Out forms. This module conveniently saves the gathered information directly into the patient’s Visual-Eyes file and automatically creates linked PDF documents where indicated. […]
How much time do you and your team spend managing your frame inventory? Tracking and optimizing frame inventories often places substantial demands on opticians, optometrists, and their respective teams. The time spent on inventory management distracts your team from focusing on patient experience. Optometry practice management software like Visual-Eyes can streamline inventory management and free […]
Online reviews can shape patients’ first impressions of your practice and affect your visibility on Google. Garnering honest feedback from patients is not merely a matter of maintaining online visibility though—reviews also play a crucial role in understanding and effectively addressing patient needs. Finding the right balance between providing excellent patient care and maintaining your […]
Did you know that Visual-Eyes has a customer referral program? When speaking of the benefits of Visual-Eyes to your friends and peers looking for a new EMR software, make sure they mention you once they decide to use us! If you refer a clinic to our software and they proceed with implementing it, both parties […]
Visual-Eyes has added new provincial billing features to our software to help streamline and improve functionality for our users. New features include: For more information about these features, please watch our New Billing Features Webinar. If you require further assistance or an update to a newer version, our Product Support team is available to help ([email protected] or 403-314-1322 […]
Visual Care provides tools which allow you to monitor and manage outgoing and incoming messages, as well as investigate why Visual Connect messages may not be behaving properly. There are four main reasons why your messages may not be sending correctly: Within Visual Care, you have three key areas at your disposal for troubleshooting such issues: For […]
Visual-Eyes has recently introduced new features to simplify the process of collecting patient consent. These enhancements are designed to help you stay compliant with Canada’s Anti-Spam Legislation (CASL) when sending emails and text messages. What is new: For detailed instructions on the types of consent, and how to set up and configure the Consent Module in Visual-Eyes, […]
Balancing administrative tasks with patient care often presents a challenge for optometrists, opticians, and ophthalmologists. Fortunately, specialized optometry practice software is enabling clinicians to automate everyday tasks and dedicate more time to what truly matters: their patients. Automation features like Visual Connect and Visual Book can revolutionize your practice, boosting efficiency and enhancing patient experiences […]
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